Director, Genius Enterprise Sales Operations (Fintech)

Location: Hybrid; Charlotte, North Carolina, with other listed locations in Alpharetta, Georgia; Atlanta, Georgia; and Oklahoma City, Oklahoma. Candidates must be legally authorized to work full time in the United States without current or future immigration sponsorship.

Annual salary: $150,000–$170,000. Annual bonus target: 20%; annual equity target: 20%.

Company

hirify.global provides payment technology and services, including the Genius enterprise point-of-sale business.

What you will do

• Lead, coach, and develop an established team of five Sales Operations professionals and serve as an escalation point for complex transactions.
• Oversee Salesforce account, opportunity, quote, pricing, product, price book, order, and reporting activities across the deal-to-delivery lifecycle.
• Standardize workflows, operating procedures, service expectations, performance metrics, and system-enabled processes while reducing manual work.
• Coordinate complex enterprise opportunities entering pilot through a Control Tower model, aligning Sales, Operations, Onboarding, and Technology on milestones, dependencies, risks, decisions, and ownership.
• Develop executive reporting for pipeline health, opportunity progression, sales performance, and operational execution, including dashboards and governed reporting frameworks.
• Partner with Sales, Operations, Onboarding, Technology, Product, Finance, Sales Insights, Business Intelligence, and Salesforce support teams to improve execution and data quality.

Requirements

• Bachelor's degree or equivalent relevant professional experience.
• Significant experience in Sales Operations, Revenue Operations, Commercial Operations, or a related function.
• Experience supporting enterprise point-of-sale, payments, financial technology, software, hardware and services, or technology-enabled sales organizations.
• Strong Salesforce experience covering accounts, opportunities, quotes, products, price books, orders, dashboards, and reporting processes.
• Experience supporting complex sales cycles with multiple internal stakeholders and dependencies.
• Strong analytical, organizational, problem-solving, and decision-making capabilities.
• Excellent written and verbal communication skills for working with sellers, operational teams, technical partners, and senior leaders.

Nice to have

• Strong Salesforce experience covering accounts, opportunities, quotes, products, price books, orders, dashboards, and reporting processes.
• Experience supporting complex sales cycles with multiple internal stakeholders and dependencies.

Culture & Benefits

• Hybrid work arrangement.
• Annual bonus target of 20%.
• Annual equity target of 20%.
• Commitment to inclusion, diversity, equal employment opportunity, and reasonable accommodations.