Director of Partner Operations
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Описание вакансии
Director of Partner Operations
Company
Ping Identity Corporation
Conditions
4 days ago Salary: 180K - 200K
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead the operational strategy for a global partner ecosystem. You will build scalable processes, reporting, and partner-lifecycle systems; align partner data with sales operations; support partner programs and enablement; and coordinate with internal stakeholders to improve indirect sales operations.
Requirements
- 10+ years of experience in Sales Operations, Channel/Partner Operations, or similar B2B SaaS roles.
- Deep understanding of partner ecosystems, including VARs, GSIs, ISVs, MSPs, and hyperscalers.
- Experience with partner programs and enablement frameworks.
- Experience improving sales and partner systems and data quality across CRM and PRM platforms.
- Experience with forecasting, attribution modeling, and performance analytics.
- Project management and cross-functional communication skills.
- Familiarity with Salesforce, PRM tools, and BI/reporting platforms.
Responsibilities
- Lead and execute the partner operations strategy.
- Design scalable processes for resellers, referral partners, GSIs, SIs, MSPs, ISVs, and cloud marketplaces.
- Build dashboards and reporting frameworks for partner performance, pipeline, and influence.
- Integrate partner data into sales systems and optimize indirect lead-to-cash processes.
- Support partner program tiers, incentives, benefits, onboarding, certification, and enablement.
- Track partner participation and compliance with program requirements.
- Own or influence partner-lifecycle tools, integrations, and system capabilities.
- Serve as the operations contact for Partner Sales, Alliances, and executive leadership.
- Coordinate with Product and Marketing on go-to-market alignment with technology and cloud partners.
Benefits
- Generous PTO and holiday schedule.
- Parental leave.
- Progressive healthcare options.
- Retirement programs.
- Education reimbursement.
- Commuter offset in specific locations.
- Employee Resource Groups.
- Regular company and team bonding events.
- Global volunteering and community initiatives.
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