Americas Sales Business Partner Manager

Location: Remote in the United States; not eligible to be hired in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington. Occasional travel may be required for project or team in-person meetings.

Estimated pay: $116,960–$146,200 in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, or Washington D.C.; $123,760–$154,700 in New York, New Jersey, Washington State, or California outside the San Francisco Bay area; $137,520–$171,900 in the San Francisco Bay area, California. The role may also include equity and a corporate bonus plan.

Company

Twilio provides communications solutions that help businesses and developers create personalized customer experiences.

What you will do

• Partner with go-to-market leaders across the Americas Sales organization and challenge the status quo.
• Shape and execute business strategies, translating them into actionable operational plans.
• Serve as the sales voice in cross-functional initiatives with HR, finance, marketing, product, and other teams.
• Run vertical- and segment-level operating cadences supporting a Regional VP of Sales.
• Manage forecast and pipeline health while improving predictability across monthly, quarterly, and annual periods.
• Deliver performance insights, executive updates, localized planning, headcount planning, territory and quota operationalization, account movements, and annual planning activities.

Requirements

• 6+ years of experience in sales operations, sales, or strategy consulting, including at least 2 years directly partnering with senior software or technology sales leaders in $1B+ sales organizations.
• Proficiency in sales planning and operations, including sales coverage, segmentation, territory planning, sales compensation strategy, and operating rhythms such as MBRs and QBRs.
• Strong problem-solving, communication, and interpersonal skills, with the ability to influence and align senior leadership and teams.
• Bachelor’s degree or equivalent years of experience.

Nice to have

• Graduate degree.

Culture & Benefits

• Remote-first work with occasional in-person team gatherings, functional off-sites, customer meetings, or project meetings.
• Competitive pay with location-based compensation.
• Healthcare insurance, retirement savings through a 401(k), paid sick time, paid personal time off, and paid parental leave.
• Generous time off, parental and wellness leave, and opportunities to support community volunteering and donations.
• AI-assisted hiring with decisions made by Twilio employees.

Hiring process

• The process includes a formal interview process; interviews are not conducted exclusively through text-based messaging applications.
• Applications are intended to be accepted until November 20, 2026, subject to change based on business needs.