IT Engineer

Location: Onsite in León, Castilla y León, Spain. Based in León and working from the office; collaboration with US-based IT teams takes place during afternoon and evening hours. Temporary coverage role for approximately 9–10 months; the benefits section states a 6-month fixed-term employment contract.

Company

Modern SaaS environment with an internal IT team supporting employees in Europe and a US-based global IT team.

What you will do

• Provide day-to-day IT support and resolve hardware, software, and access-related helpdesk tickets.
• Deploy, troubleshoot, administer, and manage the lifecycle of company-issued hardware and MDM systems.
• Support employee onboarding and offboarding, including accounts, access, and equipment.
• Triage support cases, coordinate with the external helpdesk MSP, and track escalations through resolution.
• Administer Google Workspace, Office 365, Slack, Zoom, Teams, Notion, and related SaaS tools, including IAM workflows.
• Support AI tool administration, enable AI adoption, and collaborate on ongoing IT projects during the coverage period.

Requirements

• 3+ years of experience in IT operations, helpdesk, or systems administration roles at technology companies.
• Strong administrative knowledge of modern SaaS workplace tools, including Google Workspace, Office 365, Slack, Zoom, Teams, Notion, or equivalent.
• Hands-on experience with endpoint management or MDM tools and hardware deployment.
• Experience with IAM administration, including provisioning, deprovisioning, and access reviews.
• Working knowledge of Windows, macOS, and Linux.
• Ability to ramp up quickly and work independently with minimal supervision.
• Fluent English, ideally with experience working with US-based teams.
• Based in León and able to work onsite.

Nice to have

• Experience coordinating with external vendors or MSPs.
• Familiarity with AI tools and workflows.

Culture & Benefits

• 6-month fixed-term employment contract.
• Competitive annual salary.
• Private health insurance.
• Flexible benefits plan allowing part of the compensation package to be tailored to personal needs.
• Flexible working hours.
• Inclusive environment that values diverse experiences, skills, and perspectives.