Technical Specialist Outside Property

Location: Remote field position serving insureds and agents in the Maryland area, with in-person inspections at residential and commercial properties and work from a primary residence, mobile locations, or the nearest hirify.global office. Must reside in or around the assigned territory or be willing to relocate there at personal expense; extensive travel and overnight stays may be required.

Annual base salary: $81,500–$134,500, plus eligibility for performance-based cash incentive awards.

Company

hirify.global is a property and casualty insurer focused on serving customers and communities through claims, insurance, and risk-management services.

What you will do

• Independently manage, investigate, document, and resolve complex, high-exposure first-party property claims across personal and business insurance lines.
• Conduct in-person inspections of residences and commercial properties, including roofs, attics, crawl spaces, and other confined areas; assess damage and prepare written or computer-assisted estimates.
• Gather and analyze information from policyholders, claimants, vendors, leases, contracts, by-laws, and other documents to evaluate coverage and claim eligibility.
• Communicate with customers, representatives, vendors, contractors, and internal stakeholders; negotiate settlements within assigned authority and manage disputed or litigated claims.
• Maintain accurate claim records, use claim management systems, coordinate internal and external resources, and adapt to technology, AI, and digital-tool implementations.
• Provide guidance and mentorship to Claim Representatives and Associate Claim Representatives; obtain and maintain required insurance licenses and/or UAS Remote Pilot Certification within three months of starting.

Requirements

• High School Diploma or GED.
• At least three years of property or comparable claim-related experience.
• Valid driver's license.
• Four years of property claim experience in both personal and business insurance lines.
• Active adjuster license, where applicable.
• Experience with claims management and estimating software, plus advanced skills in Microsoft Office and enterprise technology systems and platforms.
• Excellent verbal and written communication skills, including the ability to comprehend, synthesize, and clearly explain complex information to multiple stakeholders.
• Ability to analyze complex situations, exercise sound judgment, make independent decisions, manage high-volume workloads, prioritize effectively, and maintain attention to detail.
• Customer service, empathy, conflict-resolution, negotiation, stress-management, accountability, and professionalism skills, including the ability to manage difficult or disputed claims and litigation.
• Thorough understanding of insurance principles and terminology, state insurance regulations, fair claims practices, legal requirements, policy language, endorsements, and exclusions.
• Ability to inspect all areas of a dwelling or structure and carry, set up, and climb ladders weighing approximately 38–49 pounds.

Culture & Benefits

• Remote field work combining mobile work, work from the primary residence, and work from the nearest hirify.global office.
• Company vehicle provided for the position.
• Health insurance for eligible employees and family members from the first day of employment.
• Dollar-for-dollar 401(k) matching on the first 5% of eligible pay, a pension plan funded by hirify.global, and a student-loan savings program.
• At least 20 paid time-off days annually, nine paid company holidays, wellness resources, and mental-health support.
• Volunteer and matching-gift programs supporting community involvement.