Claim Specialist - Property Field Inspection

Location: Spokane, Washington, with residence required within the listed service-area ZIP codes. This is a remote-field role involving work from home, a mobile office or vehicle, and recurring in-person property inspections. Occasional travel outside the assigned territory may be required.

Salary: $63,089.65–$90,000 annually, plus potential incentive pay of up to 15% of base salary.

Company

hirify.global provides insurance products and claims services while combining technology with human judgment and customer support.

What you will do

• Conduct on-site inspections and assess damage to residential and commercial properties.
• Investigate and adjust personal and commercial property claims with exposures up to $500,000.
• Explain coverage, evaluate policy terms, and determine claim validity in line with regulations and company guidelines.
• Gather evidence, document findings, prepare detailed reports, and estimate damages.
• Collaborate with policyholders, agents, and other stakeholders to resolve claims and provide customer support.
• Negotiate and settle claims within authorized limits.

Requirements

• Ability to investigate problems, evaluate information, and make well-supported decisions.
• Strong communication, interpersonal, organizational, analytical, and customer-service skills.
• Proficiency with mobile and desktop tools for documenting claims in the field and remotely.
• Valid driver's license required.
• Physical ability to lift, carry, climb ladders, navigate roofs at various heights, and crawl in tight spaces.
• Successful completion of required training, licensing examinations, motor vehicle record checks, background checks, and any required pre-employment assessments.

Nice to have

• Bachelor's degree in a related field or equivalent property-claims experience.
• Knowledge of property insurance policies, coverage, and claims handling.
• Residential and commercial construction knowledge.
• Water mitigation inspection experience.
• Experience with Xactimate and XactContents.

Culture & Benefits

• Home-based work is combined with field appointments and a mobile office or vehicle.
• Flexible schedules may include overtime or irregular hours based on business needs.
• Health, dental, vision, telemedicine, and mental-health coverage, with hirify.global paying most of the healthcare premium.
• Training, tuition assistance, mentoring, and employee resource groups.
• Paid time off, parental leave, paid holidays, and other leave programs.
• 401(k) plan with company contributions of up to 7% of salary, plus financial coaching and other family-support benefits.