Director, Workforce Management

Location: Remote - USA

Base salary: $161,500–$210,000 USD annually, plus equity opportunities and performance-based bonus.

Company

hirify.global combines data, custom software, analytics, and human empathy to improve health insurance and provide personalized care through clinical teams.

What you will do

• Own the Clover Care Visit workforce plan, translating long-term clinician growth targets into weekly and monthly hiring, onboarding, training, readiness, and attrition goals.
• Build workforce metrics, forecasts, dashboards, reporting, and operating cadences covering recruiting conversion, onboarding lead times, training capacity, clinician readiness, productivity, performance, and attrition.
• Develop a scalable clinician onboarding model and determine the required capacity for preceptors, clinical leads, onboarding cohorts, and frontline management.
• Establish performance standards and management routines that balance attendance, cancellation rates, Clover Assistant Touch, productivity, quality, accuracy, member experience, and sustainable clinical performance.
• Coordinate Clinical Activation, clinical leadership, Talent, Operations, Finance, analytics, and other partners around integrated workforce plans, ownership, milestones, and escalation paths.
• Create repeatable workforce-management capabilities that can expand from Clover Care Visit to In-Home Care and other Clover Care Services programs.

Requirements

• Experience building or leading workforce planning, capacity management, clinical operations, field operations, or another complex people-scaling function, including turning ambitious growth targets into executable operating plans.
• Experience owning the full workforce funnel from recruiting demand and hiring pace through onboarding, readiness, productivity, performance, and attrition.
• Ability to scale a high-touch operating model while preserving quality, judgment, and human support.
• Strong analytical ability with experience turning workforce data into forecasts, metrics, dashboards, and decisions.
• Ability to balance productivity with quality, accuracy, and member experience when defining and managing performance.
• Experience creating alignment and accountability across clinical leaders, recruiters, operators, analysts, and executives.
• Ability to move between strategy and execution in an environment where the operating model is still being built.
• Experience scaling distributed clinicians, field teams, home-based care, or another operationally complex healthcare workforce.

Culture & Benefits

• Remote-first culture supporting collaboration and flexibility from anywhere in the USA.
• Medical, dental, and vision coverage; paid parental leave; flexible time off; mental health resources; and monthly company holidays.
• 401(k) matching, performance-based bonus, equity opportunities, Employee Stock Purchase Plan, and regular compensation reviews.
• Learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
• Reimbursement for office setup expenses and a monthly cell phone and internet stipend.
• No-Meeting Fridays and collaboration with global teams.