Director, Sales (AI)

Location: San Francisco, California, United States; hybrid, with employees expected to be in the office at least three days per week.

OTE salary: $414,000–$494,500 annually for candidates in the San Francisco Bay Area. Regular employees may also be eligible for a corporate bonus or sales incentive and RSUs.

Company

Fin, part of Salesforce, develops the AI Agent Fin and an integrated customer support platform for service, sales, and ecommerce teams.

What you will do

• Lead Fin’s North America New Business organization across SMB and Mid-Market, including Account Executives and frontline Sales Managers.
• Define new business strategy, segment planning, territory and capacity design, headcount plans, quota setting, and resource allocation.
• Hire, coach, and develop Sales Managers while building a strong leadership bench and culture of accountability and continuous improvement.
• Own regional forecasting, pipeline discipline, deal progression, conversion, and strategic deal intervention.
• Partner with Marketing, SDR, Product, Sales Engineering, Enablement, RevOps, and Customer Success on go-to-market strategy and customer experience.
• Represent North America New Business in company planning and ensure alignment on goals, budgets, and investments.

Requirements

• 5+ years in a quota-carrying new business individual contributor role with proven success, including direct experience running strategic six- and seven-figure deals involving procurement, legal, security, and executive selling.
• 5+ years of sales management experience.
• Track record of building and scaling new business organizations across multiple segments, combining velocity and strategic selling in SMB and/or Mid-Market.
• Demonstrated success developing and executing outbound sales strategies, ideally in a product overlay or co-prime selling environment.
• Strong new business sales acumen.
• Strong command of forecasting principles and a track record of accurate regional revenue forecasting.
• Experience developing go-to-market strategy and building and executing operational plans covering capacity, territory, quota, and headcount.
• Excellent written, verbal, presentation, interpersonal, and executive-level communication skills.
• Proof of eligibility to work in the United States is required.

Nice to have

• Experience with Command of the Message and MEDDPICC.

Culture & Benefits

• Hybrid working policy with flexibility to work from home and an expectation of at least three office days per week.
• Benefits and programs supporting health and wellbeing, family, time away from work, and financial security.
• Potential eligibility for corporate bonuses or sales incentives and Restricted Stock Units.
• Open and accepting work environment focused on collaboration, inclusion, and equal opportunity.