Global Account Director (Localization)

Location: US (Remote); the role is also described as hybrid.

Estimated compensation: $150,000–$180,000 USD/year plus a competitive and achievable commission plan.

Company

hirify.global provides translation and localization solutions in more than 350 languages, combining human and machine intelligence to create global customer and employee experiences.

What you will do

• Lead a high-value global client relationship as the senior point of contact, balancing retention, expansion, and transformation.
• Develop account plans, executive-level strategies, innovative solutions, and multi-year expansion roadmaps.
• Identify and close new revenue opportunities, activate new buying centers, expand wallet share, and launch new initiatives.
• Collaborate with sales, operations, solutioning, delivery, and marketing teams to shape proposals and deliver projects.
• Build executive relationships, conduct business reviews and innovation briefings, and provide proactive strategic recommendations.
• Monitor quality, cost, speed, KPIs, and satisfaction metrics; resolve challenges and drive continuous improvement.

Requirements

• 5+ years of experience managing high-value, complex global accounts in enterprise services, technology, localization, or a related field.
• Proven ability to develop and execute multi-pronged account strategies that drive retention and revenue expansion.
• Strong hunter mindset and a track record of generating new business, growing wallet share, and exceeding sales targets.
• Exceptional ability to build trust, influence executives, and manage senior stakeholders globally.
• Ability to lead cross-functional teams and partner with solution architects, delivery leads, and marketing.
• Strong focus on targets, metrics, goals, and prioritization.

Nice to have

• Experience in localization, content solutions, SaaS, or B2B professional services.

Culture & Benefits

• Career development aligned with skills, ambitions, and growth potential.
• Medical, vision, and dental coverage for employees and families, with HSA/FSA eligibility.
• Generous PTO, 10 company-paid holidays, floating holidays, paid volunteer days, and a birthday day off.
• 401(k) with company match and employer-sponsored incentive programs.
• Wellness platform, employee assistance program, professional development, internal mobility, referral bonuses, and continuous learning.