Senior Specialist, Customer Relationship (Manufacturing)

Location: Guangzhou (GZ SSC), China; onsite role with occasional travel and overtime required.

Company

hirify.global is a publicly traded US manufacturer of printed circuit boards, RF components, microelectronic assemblies, and mission systems.

What you will do

• Develop and enhance customer relationships by understanding customer needs.
• Coordinate with Operations and Sales to support customers throughout the quote-to-cash process.
• Support or lead customer site audits and visits, monitor key programs and new opportunities, and drive customer qualification programs.
• Manage loading, backlog, inventory, delivery performance, and flexibility according to customer forecasts and demand.
• Maximize site utilization to support customer revenue forecasts.
• Comply with export-control procedures, including ITAR, EAR, OFAC, vendor approvals, and authorization procedures for foreign visitors and shipments.

Requirements

• Bachelor’s Degree or higher in Science, Engineering, Business Administration, or equivalent experience.
• 5+ years of experience in the electronic manufacturing industry and customer relationship management, including international business and customer account management.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Self-motivated, independent, data-oriented, and able to work effectively in a team.
• Good command of spoken and written English, Chinese, and Mandarin.
• Strong teamwork, communication, attention to detail, problem-solving, dependability, and stress-tolerance skills.

Culture & Benefits

• Mandatory statutory benefits according to applicable laws and legislation.
• Staff dormitory, dining hall, gym, company shuttle, supplementary housing allowance, and meal subsidy.
• Occupational health check-ups and other supportive onsite facilities and services.
• Labor unions or other associations, annual dinners, holiday gifts, team building, and social activities.
• Systematic training courses, development projects, and career paths.