Senior Account Manager, Enablement Partner (Semiconductor)

Location: Shanghai, China; supporting Shanghai and South China areas

Company

hirify.global provides products and services for semiconductor industry customers.

What you will do

• Manage semiconductor customer accounts and deliver sales revenue targets.
• Forecast customer demand and coordinate with product managers, functional teams, and field application engineering.
• Handle PCN, quality issues, and accounts receivable collection with Finance, Logistics, business units, and Quality teams.
• Provide customer support, gather feedback, and coordinate product or service improvements.
• Identify upsell and cross-sell opportunities based on customer needs and usage patterns.

Requirements

• BS degree or above, with a relevant combination of education and experience.
• At least three years of experience in a sales role, with semiconductor industry experience strongly desired.
• Strong communication, planning, interpersonal, and practical problem-solving skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint, with the ability to focus on customer demand and forecasting.
• Independent, assertive, and customer-focused approach with strong people skills.
• Business travel of 30%–50% is required.

Culture & Benefits

• Full-time employment based in Shanghai.
• Cross-functional collaboration with Finance, Logistics, business units, Quality, product management, and field application engineering.
• Direct customer support through email and phone channels.