Mid Market Account Manager (Supply Chain and Logistics)

Location: New York; Remote

Company

hirify.global provides industry-leading data platforms and SaaS solutions for global trade, supply chain, and logistics challenges.

What you will do

• Manage, retain, and expand multi-threaded relationships across assigned mid-market accounts to maximize net retention and customer satisfaction.
• Create and execute account growth plans using executive summaries, SWOT analyses, stakeholder mapping, and whitespace identification.
• Lead consultative discussions with VPs, Directors, and economic buyers to uncover operational challenges and demonstrate measurable ROI.
• Negotiate renewals, upsells, and cross-sells for hirify.global's DaaS and SaaS solutions.
• Work with Product, Market Analysts, Customer Success, Account Development Representatives, and Marketing to convert usage insights into revenue growth.
• Maintain accurate Salesforce forecasting and data hygiene while collecting customer feedback for the product roadmap.

Requirements

• 3+ years of B2B SaaS/DaaS commercial experience with a verifiable history of quota achievement selling data, analytics, or SaaS platforms.
• Experience accessing, negotiating with, and closing deals directly with Director- and VP-level economic decision-makers.
• Strategic account management expertise, balancing long-term growth plans with short-term sales execution.
• A strong hunter mindset with a track record of uncovering and closing expansion, cross-sell, and upsell opportunities across enterprise departments or subsidiaries.

Nice to have

• Direct experience in supply chain, maritime, manufacturing, or logistics technology.
• Hands-on Salesforce CRM experience for accurate sales forecasting and pipeline management.

Culture & Benefits

• Remote workplace arrangement.
• Collaborative work across Product, Market Analysts, Customer Success, Account Development, and Marketing.
• Focus on helping customers solve complex global trade and logistics challenges.