Global Service Strategy & Workforce Planning Lead

Location: Hybrid (Remote/Office) in Katowice, Krakow, Warsaw, Prague, or Lisbon; locations are in Poland, Czechia, and Portugal.

Company

hirify.global is an energy technology company developing energy systems and technologies for reliable, sustainable energy generation and the energy transition.

What you will do

• Define future service demand, capacity assumptions, and capability requirements for Payroll and Time & Attendance transition readiness.
• Plan workload volumes, country complexity, knowledge dependencies, and service continuity needs.
• Validate future service model assumptions and support scenario analysis for service ownership, demand changes, transition sequencing, and risk prioritization.
• Own the Payroll and Time & Attendance service strategy, demand management, and workforce planning framework for the GSO organization.
• Coordinate service roadmap input across Service Owners, shared service centers, regions, HR Systems, vendors, Finance, and HR leadership.
• Support the post-go-live transformation portfolio, including service expansion, acquisitions, system changes, and operating model evolution.

Requirements

• 5+ years of significant experience in service strategy, workforce planning, shared services, HR transformation, payroll operations planning, or business management on a global scale.
• Ability to work with demand, volume, capacity, and capability assumptions in a complex global service environment.
• Strong analytical and structured thinking, with the ability to translate data into practical service decisions.
• Good understanding of Payroll and Time & Attendance service drivers, country complexity, provider dependencies, and stakeholder needs.
• Ability to balance long-term transformation ambition with short-term service continuity discipline.

Culture & Benefits

• Supportive work culture with career growth and development opportunities.
• Company-paid health and wellness benefits.
• Paid time off and paid holidays.
• Opportunity to work with a global team.
• Additional country-specific rewards discussed with the hiring team.