Account Manager (Buyer Success) - Spanish or Dutch Speaking

Location: Amsterdam, Netherlands; permanent hybrid role with an office-led culture.

Salary: €45,000–€55,000 base salary depending on experience, plus commission plan.

Company

hirify.global is building an operating system for modern wholesale by connecting buyers and suppliers through a single order book and improving cross-border product movement and commercial intelligence. The business operates across health and beauty in more than 30 European markets.

What you will do

• Own and grow a portfolio of approximately 100 B2B buyers across the full account lifecycle, driving engagement, satisfaction, retention, and increased monthly spend.
• Onboard new buyers, communicate hirify.global’s value proposition, and guide them to their first meaningful success on the platform.
• Build buyer relationships and provide proactive commercial insights and support.
• Execute segmented outreach using automation, playbooks, and data-driven triggers to improve activation and operational efficiency.
• Define and track KPIs, assess portfolio health, iterate on successful approaches, and share insights with the wider team.
• Work with Supply, Operations, and Product teams to resolve buyer issues and provide commercial intelligence to the business.

Requirements

• 3+ years of experience in Customer Success, Account Management, or a similar role.
• Experience ideally gained in high-growth B2B technology, e-commerce, or marketplace businesses.
• Fluent English and fluent Spanish or Dutch.
• Clear and confident written and verbal communication, with the ability to align buyers and internal stakeholders on a single outcome.
• Ability to work independently while collaborating closely with cross-functional teams.
• Honest, accountable, and solutions-focused approach, with ownership of results and learning.
• Strong customer intuition and commercial acumen, including the ability to identify needs and connect them to value proactively.

Culture & Benefits

• 26 days of annual leave plus 4 personal days.
• Attractive equity package and pension contributions.
• Annual learning and development budget.
• Hybrid flexibility, home-office setup package, and dog-friendly offices.
• Office socials and an annual company-wide offsite.
• Ambitious, pragmatic, highly collaborative environment focused on curiosity, initiative, impact, and results.