Head of Central Logistics Centre

Location: Birmingham, United Kingdom. Full-time onsite role with flexibility required on hours; the operation runs 24/7 and includes varying warehouse temperatures.

Salary: Salary plus car allowance, enhanced pension scheme and private healthcare.

Company

Alliance Healthcare, a Cencora company, delivers medical, healthcare and beauty products through healthcare logistics operations.

What you will do

• Provide strategic and operational leadership for the Central Logistics Centre, ensuring safe, compliant and efficient day-to-day operations.
• Lead the development, implementation and optimisation of automated warehouse systems and robotics to improve productivity, accuracy and service performance.
• Oversee receipt, storage, picking, returns and recall processes in line with regulatory, quality and company standards.
• Drive continuous improvement using KPIs, operational metrics, analytics and data insights to improve service, cost and productivity.
• Lead workforce planning, performance management, training, development and engagement for a multi-skilled operations team.
• Manage budgets, stakeholder relationships, customer complaints, regulatory interactions, audits, health and safety, ESG initiatives and growth planning.

Requirements

• Proven experience in warehouse operations management, including 3–5 years in a senior leadership role.
• Experience leading a function and building strong, engaged, cohesive and high-performing teams in large, complex and fast-paced operations.
• Experience delivering strategic projects, operational improvement programmes and change initiatives.
• Strong knowledge of warehouse management systems, transport management systems and warehouse automation technologies.
• Excellent analytical skills and experience using KPIs, operational metrics and data insights to drive performance.
• Strong financial acumen, including budget ownership, cost control and identifying operational efficiencies.
• Sound understanding of pharmaceutical compliance requirements, including GDP, MHRA, Home Office controlled drugs standards and quality assurance expectations.
• Experience managing internal and external stakeholder relationships, including unions, suppliers, transport partners and regulatory bodies; strong communication, influencing and negotiation skills.
• Willingness and eligibility to hold the controlled drugs licence, subject to an enhanced DBS check, and ability to act as the designated responsible person for GDP.
• Experience working to regulatory and security standards within a controlled environment.
• Strong resilience, adaptability and a practical, solution-focused approach; ability to work under pressure, handle complex challenges and deliver strategic priorities.
• Proficiency in Microsoft Office applications, including Excel, PowerPoint, Word and Teams; high attention to detail and excellent organisational skills.

Nice to have

• Experience in an automated warehouse environment.
• Pharmaceutical distribution or healthcare supply chain experience.
• Experience with Lean, Six Sigma or other continuous improvement methodologies.

Culture & Benefits

• Safety-focused, inclusive and collaborative working environment.
• Salary plus car allowance.
• Enhanced pension scheme and private healthcare.
• Opportunity to support diversity, equity and inclusion, sustainability and reduced environmental impact.
• Role based in a 24/7 operational environment with flexibility required on working hours.