Sales Development Representative (f/m/x) - claim.me (SaaS)

Location: Hybrid in Berlin, Germany, with up to 2 months per year working remotely from almost anywhere; travel to trade shows and industry events across Germany and Europe is required.

Company

hirify.global is an established European e-commerce logistics company of around 200 people, with claim.me as an AI-powered SaaS product that helps online retailers recover money from lost, damaged, and delayed parcels.

What you will do

• Identify online retailers and contact prospects by phone, email, and LinkedIn.
• Hold discovery conversations to understand challenges in logistics claims processes.
• Convert prospect interest into pitch meetings for the Account Executive or Head of claim.me.
• Provide feedback on sales activities and help shape the sales playbook.
• Travel to trade shows and industry events across Germany and Europe to meet prospects and represent the brand.

Requirements

• At least one year of experience in a customer-facing role, such as sales, customer service, or account management.
• Excellent German at C2 level and fluent English at C1+ level.
• Willingness to make phone calls and handle rejection constructively.
• Curiosity, strong listening skills, and the ability to persuade people by phone, email, and in person.
• Interest in building something and willingness to travel to events and represent the brand.

Culture & Benefits

• Work on a fast-growing AI product with the stability of an established company.
• Access to hirify.global' network, inbound leads, and established brand across DACH.
• Small-team environment with significant ownership and impact on claim.me's growth.
• Clear development path from Sales Development Representative to Account Executive.
• Hybrid work model with an office at Alexanderplatz in Berlin and up to 2 months per year of remote work from almost anywhere.