Distribution Supervisor (San Martin Obispo, Cuautitlan Izcalli)

Location: Parque industrial CPA Logistic's Center bodega 9 km 2.5, San Martin Obispo, 54763 Cuautitlan Izcalli, Estado de Mexico, Mexico. Onsite distribution role.

Company

hirify.global is a Fortune 500 global logistics company headquartered in Seattle, providing customized supply chain solutions and technology-enabled international trade services through more than 350 locations.

What you will do

• Assist the Distribution Manager with daily distribution department operations, workflow, staffing, capacity, productivity, and compliance.
• Supervise Customer Service Representatives, coordinate account transitions, assign duties, audit new accounts, and address complex customer issues.
• Onboard, coach, mentor, evaluate, and support the professional development of employees, including ensuring required annual training completion.
• Support business development, customer retention, quotations, new-business transitions, and customer relationship management.
• Assist with budgets, accounts receivable, accounts payable, invoicing, freight rating, payment issues, profitability, and expense monitoring.
• Use EDMS, maintain operational process standards, support local regulatory compliance, and recommend system and process improvements.

Requirements

• At least two years of experience in distribution or inventory control.
• Previous supervisory experience and a proven leadership background.
• Direct warehouse-related customer service experience, including planning, supervising, controlling, organizing, and staffing.
• Bachelor’s degree from a four-year college or university, four years of related experience and/or training, or an equivalent combination of education and experience.
• Knowledge of inventory management, budgeting, accounting, customer relationship management software, company policies and procedures, logistics products, services, systems, markets, and competition.
• Effective interpersonal, listening, communication, planning, organizational, and staffing skills.
• Good Microsoft Office skills, including Excel and Word.
• Emotional resilience, openness to feedback, initiative, autonomy, integrity, pride, and the ability to act as a role model.

Culture & Benefits

• Supportive, high-performing environment with a culture of promotion from within and employee retention.
• At least 52 hours of relevant company training each year, including management and leadership training as needed.
• Work is performed in accordance with company policies, the code of business conduct, and government regulations.
• Focus on customer service, collaboration, operational excellence, continuous improvement, integrity, and professional development.