Associate Manager, Program Operations (Energy Efficiency)

Location: Remote in New Jersey; candidates must be located in New Jersey. Candidates must be authorized to work in the United States. The position is not eligible for new H-1B visa sponsorship.

Salary: $89,261–$151,744 annually for full-time employment.

Company

hirify.global is an advisory and technology services provider helping clients solve complex challenges, navigate change, and shape the future.

What you will do

• Support implementation of PSE&G’s Income Qualified Home Weatherization program.
• Ensure timely and accurate client invoices and verify customer projects against program calculations, policies, and procedures.
• Manage Operations Specialists responsible for reviewing program applications.
• Monitor projects against QA/QC protocols, implement corrective actions, and resolve customer project deficiencies with stakeholders.
• Develop and maintain process documentation, guide subcontractors, and communicate with internal stakeholders and the client.
• Analyze monthly program accruals and forecasts to maintain or exceed program QPIs/KPIs, using systems including SLT, SSRS, and SnuggPro.

Requirements

• Bachelor’s degree in Business, Data Analysis, Environmental Studies, Energy, or a related discipline, or one year of related experience substituted for each year of education.
• 3+ years of relevant experience in energy efficiency, utilities, data analysis, operations, or a related area.

Nice to have

• Sound business ethics and ability to protect proprietary and confidential information.
• Microsoft Office Suite proficiency, including advanced Excel skills.
• Experience with SharePoint Lists, Power BI, or Power Automate.
• Strong organizational, time management, problem-solving, analytical, critical-thinking, and decision-making skills.
• Ability to work under strict deadlines, prioritize tasks, and communicate effectively with internal staff, clients, vendors, and senior management.

Culture & Benefits

• Flexible workplace arrangements and focus on work-life balance.
• Donation matching and volunteer opportunities.
• Tuition reimbursement and professional development resources.
• 401(k) matching and Employee Stock Purchase Plan.
• Equal opportunity workplace with reasonable accommodations available throughout the employment process.