General Manager - Pittsburgh (58112) (Calibration)

Location: Pittsburgh, Pennsylvania, USA; work is performed in office, laboratory, industrial, and customer-site environments. Approximately 10% travel is required. U.S. Persons Only due to ITAR-controlled information access.

Company

hirify.global provides testing, inspection, certification, calibration, and compliance services to manufacturing, power generation, aerospace, medical, defense, industrial, and government customers.

What you will do

• Lead the overall operational, financial, technical, and strategic performance of the Pittsburgh calibration laboratory and field service operation.
• Own location-level profit and loss performance, revenue growth, profitability, EBITDA, budgets, forecasts, staffing, and strategic growth initiatives.
• Direct daily laboratory and field calibration operations, including scheduling, workload balancing, technician utilization, equipment maintenance, turnaround time, and customer service.
• Develop customer relationships and support sales through visits, proposals, presentations, account development, industry associations, and market analysis.
• Maintain technical integrity, laboratory readiness, measurement assets, environmental controls, accredited capabilities, and customer requirements.
• Lead quality, safety, regulatory compliance, employee development, audits, corrective actions, and collaboration with Finance, HR, IT, Legal, Quality, and Safety.

Requirements

• At least 8 years of calibration industry experience, including experience leading technical operations in a calibration laboratory.
• At least 3 years of management or leadership experience and at least 3 years of direct P&L responsibility.
• Experience managing technicians, supervisors, and support personnel.
• Experience supporting ISO/IEC 17025-accredited operations.
• Demonstrated knowledge of electrical, dimensional, temperature, pressure, mechanical, torque, mass, and force calibration and measurement disciplines.
• Understanding of ISO/IEC 17025, A2LA accreditation, measurement uncertainty, traceability, corrective and preventive actions, and quality management systems.
• Ability to lead high-performing teams, manage finances, communicate effectively, manage customer relationships, influence within a matrix organization, and make sound decisions.
• Commitment to safety, quality, and continuous improvement.
• Valid driver's license; ability to obtain access to military installations, shipyards, and government facilities; proficiency with Outlook, Excel, Word, PowerPoint, and Teams.
• Ability to maneuver around equipment, bend, kneel, stoop, reach, climb ladders, lift and move equipment up to 50 pounds, transport equipment at customer facilities, and work occasionally in industrial environments.
• Must qualify as a U.S. Person under applicable ITAR requirements.

Nice to have

• Experience with government, defense, aerospace, industrial, or maritime customers.
• Experience in a growth-oriented environment.
• Associate degree in Industrial Technology or a related technical discipline.
• Bachelor's degree in Engineering, Engineering Technology, Business Management, or a related field. Equivalent industry experience may replace formal education.

Culture & Benefits

• Leadership culture focused on safety, accountability, technical excellence, continuous improvement, and customer focus.
• Work across laboratory, office, industrial, manufacturing, shipyard, and customer-site environments.
• Occasional extended work hours may be required for customer commitments and business needs.
• Support for employee engagement, teamwork, succession planning, and leadership development.
• Compliance-driven environment governed by ATS standards, ISO/IEC 17025, A2LA accreditation, and applicable regulatory requirements.