Location Manager

Location: Onsite in Lansing, Michigan, United States

Company

hirify.global is a 100% employee-owned company with eight divisions and more than 75 locations across ten states, serving electrical, automation, pipe, valve, fitting, steam, lighting, industrial controls, and instrumentation industries.

What you will do

• Manage total branch performance across customers, operations, store profitability, and staff development.
• Address internal and external customer requirements for product and service delivery.
• Define fiscal accountability, goals, and objectives for the location.
• Manage and direct staff performance and outcomes.
• Lead company Quality and Service Excellence initiatives.
• Travel for customer visits and offsite work activities as required.

Requirements

• At least 2 years of customer service, sales, and management experience.
• High school diploma.
• Prior experience working with Microsoft Office Suite.
• Excellent organization skills, ability to multitask, and ability to shift priorities as needed.
• Ability to work cross-functionally and provide excellent internal and external customer service.
• Strong communication, negotiation, presentation, interpersonal, and customer service skills, with discretion when handling sensitive and confidential information.
• Excellent mentoring, coaching, and people management skills.
• Ability to see, talk, and hear; frequently sit, drive, and get in and out of a vehicle; lift, move, and carry up to 50 pounds; and remain on the feet for 8 hours per day.
• Ability to stand, walk, push, pull, reach, twist, climb stairs and step ladders, bend, stoop, crouch, and kneel.
• Ability to work in changing temperature conditions and a manufacturer-level noise environment.
• Ability to travel, with a good driving record and dependable vehicle required for customer visits and offsite work.

Nice to have

• 3 or more years of customer service, sales, and management experience.
• Knowledge of the electrical industry.

Culture & Benefits

• Employee ownership provides associates with ownership in the company and their career development.
• Opportunities to learn, grow, receive coaching, and receive mentoring.
• Employee-focused environment where ideas and feedback are valued.
• Equal opportunity employment practices.