Associate Analyst (Leave Administration), HR Shared Services

Location: Owings Mills, Maryland, United States; hybrid work with up to one day per week from home on Friday. Applicants must be authorized to work in the United States without now or future requiring visa sponsorship.

Base salary: $59,000–$94,500 annually for Maryland, Colorado, Washington, and remote workers.

Company

Global asset management organization providing equity, fixed income, and multi-asset investment solutions to individuals, advisors, institutions, and retirement plan sponsors.

What you will do

• Support day-to-day leave administration for associates across the United States and Canada by responding to inquiries, completing established processes, and maintaining accurate records.
• Resolve routine benefits and leave issues, escalating complex questions and sensitive matters when appropriate.
• Collaborate with the Benefits Analyst, HR partners, Payroll, Associate Relations, internal teams, and external vendors.
• Support implementation of a new third-party leave administrator and Maryland Paid Family Leave readiness activities.
• Contribute to the Global Leave Hub, benefits projects, reporting, communications, technology enhancements, and process improvements.
• Participate in human resource program implementation, monitoring, historical analysis, effectiveness analysis, and project frameworks for initiatives such as succession planning, talent management, coaching, and team structure.

Requirements

• Bachelor's degree or an equivalent combination of education and relevant experience.
• Service-oriented approach and ability to work in a fast-paced, high-volume environment while managing competing priorities, multiple deadlines, and evolving business needs.
• Ability to follow standardized procedures, apply established guidelines, maintain confidentiality, and escalate complex or sensitive issues appropriately.
• Strong analytical, critical-thinking, and problem-solving skills, including gathering information, identifying trends, and supporting basic reporting and analysis.
• Strong attention to detail, organization, and time management, with the ability to produce accurate and timely work.
• Strong customer-service, communication, and collaboration skills, including explaining information clearly and empathetically to associates, partners, and vendors.
• Accountability for work quality and timeliness, adaptability, and willingness to seek guidance on new or complex assignments.

Nice to have

• Experience in leave administration, employee benefits, human resources, employee services, or a related operational support environment.
• Foundational knowledge of employee benefits and leave programs, including FMLA, ADA, workers' compensation, and state paid leave programs, with an interest in developing regulatory knowledge.
• Experience with Workday or a similar HRIS and case management systems such as Salesforce or ServiceNow.
• Proficiency with Microsoft Office, especially Excel, including formulas, filters, tables, or pivot tables.

Culture & Benefits

• Hybrid work schedule with up to one work-from-home day per week.
• Annual bonus eligibility and competitive compensation.
• Retirement plan, health and wellness benefits, and online therapy.
• Paid time off for vacation, illness, medical appointments, and volunteering.
• Family care resources, including fertility and adoption benefits.
• Inclusive work environment focused on equal opportunity, collaboration, and diversity of perspectives.