Key Account Manager (Retail)

Location: Hybrid in Copenhagen, Denmark; work from home is available for a maximum of 1 day per week, with the option to work abroad.

Company

hirify.global operates a marketplace app and develops educational tools and business solutions to reduce food waste by connecting businesses with surplus food to consumers.

What you will do

• Own and grow a portfolio of key account partners in Denmark, focusing on retention and revenue growth.
• Identify and close upsell and cross-sell opportunities across stores, categories, and hirify.global solutions.
• Build commercial cases around reduced waste, recovered surplus revenue, and increased customer footfall.
• Negotiate commercial agreements, including pricing and annual terms, and run quarterly business reviews using impact and revenue metrics.
• Manage onboarding for major Danish partners as structured projects with plans, owners, and milestones.
• Build annual partner plans, qualify pipelines using MEDDICC and Solution Selling, maintain Salesforce records, and deliver accurate forecasts; occasionally lead global onboarding and train-the-trainer initiatives.

Requirements

• Strong commercial mindset and a track record of meeting or exceeding revenue targets.
• Experience with upselling and cross-selling within existing key accounts.
• Proven project management skills, ideally in partner onboarding or rollouts.
• Experience training people who are not direct reports.
• Confidence communicating with stakeholders ranging from store managers to VPs in large organisations.
• Commercial experience in retail, out-of-home, and/or convenience, including understanding of footfall, basket size, and margin drivers.
• Solid data analysis skills and the ability to turn numbers into a compelling business case.
• Tech savvy with disciplined pipeline and CRM habits; Salesforce experience is preferred.
• Fluent Danish and English.

Culture & Benefits

• Work in a social impact company focused on reducing waste, alongside more than 1,300 colleagues across 20 countries.
• 25 statutory vacation days plus 5 additional days after 6 months, milestone leave after 3 years, and an additional day for significant life events.
• Extra parental leave, the option of one additional week of unpaid leave, and hybrid working.
• Pension plan including health insurance, subsidised daily buffet lunch, and discounted gym membership.
• Weekly yoga, functional training, and Danish classes, plus social events, volunteer time, employee resource groups, and a yearly Surprise Bags voucher.
• Values include winning together, raising the bar, keeping it simple, building a legacy, and caring.

Hiring process

• Submit a CV and cover letter in English through the company platform.
• Applications are not accepted by email or LinkedIn direct messaging.