Lender Services - Office Manager (Remote)

Location: Virtual; California residents must report to the onsite office in Vallejo, CA.

Salary: $60,000 annually.

Company

hirify.global operates a global online vehicle auction platform connecting vehicle sellers with buyers through technology and more than 200 facilities worldwide.

What you will do

• Support and oversee daily team activities, using spot checks and audits to maintain accuracy and quality.
• Train team members on department processes, tools, and best practices.
• Assist the Senior Operations Manager with operational tasks, project management, and process improvements.
• Build professional relationships with lenders and act as a liaison between lenders, sellers, hirify.global, and the department.
• Provide professional email support, troubleshoot issues, and escalate when necessary.
• Prepare and deliver presentations and training sessions, and lead or participate in projects that improve departmental efficiency and service delivery.

Requirements

• At least 3 years of experience in office management, team leadership, or operations support.
• Strong experience in training, auditing, and quality assurance within a team environment.
• Excellent written and verbal communication skills with a professional demeanor.
• Ability to build and maintain strong working relationships with external partners and internal stakeholders.
• Strong problem-solving skills and ability to manage multiple priorities simultaneously.
• Detail-oriented approach with a commitment to accuracy and high standards.
• Proficiency in email communication platforms, Microsoft Office Suite, and other business tools.

Culture & Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match and employee stock purchase plan.
• Vacation, sick pay, and paid company holidays.
• Life and AD&D insurance, employee assistance program, and discounts.
• Focus on diversity, inclusion, collaboration, and employee growth.
• U.S. applicants and employees are covered by the company's E-Verify program.