Sr. Associate IT Generalist

Location: Fully remote within the United States; the role is associated with Atlanta, Georgia, and Columbus, Ohio.

Salary: $89,300–$148,800 annual base pay, with potential additional annual bonus or long-term incentive opportunities.

Company

McKesson is a Fortune 10 healthcare company delivering products, services, and insights to make quality care more accessible and affordable.

What you will do

• Develop, maintain, update, review, and test disaster recovery plans and supporting documentation.
• Identify recovery gaps, document findings, recommend improvements, and coordinate disaster recovery drills, simulations, and related activities.
• Partner with IT teams to understand system dependencies, critical business functions, and recovery requirements.
• Develop and maintain disaster recovery runbooks, playbooks, and incident-response procedures, and support related tools, technologies, standards, and regulatory activities.
• Apply project management practices to advance disaster recovery initiatives and customer implementations against defined requirements.
• Coordinate customer connectivity requirements, facilitate engineering discussions, support quoting, and track requirements, issues, dependencies, and deliverables using Jira and ServiceNow.

Requirements

• Degree or equivalent and typically 4+ years of relevant experience.
• 4+ years of relevant experience including hands-on disaster recovery or business continuity work.
• Experience applying project management practices to disaster recovery initiatives and customer implementations.
• Demonstrated customer-facing experience coordinating customer requirements with technical teams.
• Working knowledge of data processing and computer/IT environments.
• Experience developing, maintaining, or supporting disaster recovery plans and documentation.
• Experience participating in or coordinating disaster recovery testing, exercises, or simulations.
• Experience using Jira and ServiceNow.
• Experience organizing and tracking multiple project activities, requirements, dependencies, or stakeholder deliverables.

Nice to have

• Experience creating or maintaining technical runbooks, recovery procedures, playbooks, or similar operational documentation.
• Experience supporting disaster recovery standards, compliance, or regulatory activities.
• Experience coordinating customer connectivity or other customer-facing technology implementations.
• Experience working across technical, customer, sales, and business teams.

Culture & Benefits

• Fully remote workplace arrangement.
• Competitive compensation package determined by performance, experience, skills, equity, market evaluations, and geography.
• Potential annual bonus and long-term incentive opportunities in addition to base pay.
• Equal employment opportunity and reasonable accommodation support are provided.
• Visa sponsorship is not available presently or in the future.