National Account Manager/Key Account Manager - SDM (Beauty)

Location: Toronto, Canada; on-site role with the option to work remotely up to 50% of the month.

Salary: CAD 80,000–90,000 based on experience, plus performance-based compensation.

Company

Global beauty company with brands across fragrance, color cosmetics, skincare, and body care, focused on inclusive and diverse workplace practices.

What you will do

• Manage and grow an existing national retail account while building strong relationships with account personnel at all levels.
• Drive sales through new product launches, merchandising, planogram negotiations, secondary displays, and advertising support.
• Develop and implement joint business plans, annual promotional calendars, special programs, and monthly or quarterly reviews.
• Analyze POS, AC Nielsen data, promotional effectiveness, and sales trends to identify growth opportunities.
• Prepare account business reviews, forecasts, data-driven presentations, and customer P&L analysis covering trade spend and profitability.
• Coordinate account information and store-level execution with field representatives and internal teams across Category Management, Customer Supply Chain, Marketing, and Finance.

Requirements

• Bachelor’s degree or relevant post-secondary education, or equivalent business experience.
• Experience in customer relationship management and business development with national accounts.
• Strong record of exceeding goals and objectives and developing accounts with a results-driven approach.
• Ability to independently prepare, develop, and execute initiatives for all levels of internal and external account management.
• Demonstrated analytical ability and proficiency in MS Excel and AC Nielsen.
• Excellent verbal and written presentation skills, with advanced MS Word and PowerPoint skills.
• High sense of urgency and ability to prioritize multiple tasks, work under pressure, and meet tight timelines.

Nice to have

• Category Management experience, specifically with Shopper’s Drug Mart.

Culture & Benefits

• Flexible omni-working policy allowing remote work for up to 50% of the month.
• Inclusive workplace committed to diversity, equity, and diverse perspectives.
• Group insurance benefits.
• Pension with employer contributions.
• Collaborative environment with professionals across multiple departments.

Hiring process

• Recruiter contact followed by a telephone or online introductory meeting.
• First online or in-person interview, followed by a second interview.
• Proposal with employment terms after the interview stages.