Global Account Manager (AI)

Location: San Jose, California area, with travel to customer sites and TTM facilities in the US and Asia; global travel required, approximately 25%–50%. The role supports customers across North America, Europe, and Asia and requires applicants to be U.S. Citizens or U.S. Permanent Residents due to EAR and ITAR requirements.

Salary: $183,797–$323,229 annually, with a possible annual or quarterly company bonus.

Company

hirify.global is a publicly traded US manufacturer of printed circuit boards, RF components, microelectronic assemblies, and mission systems for technology customers.

What you will do

• Own the P&L, revenue, gross margin, pricing, growth, capacity, and long-range position for assigned strategic Communications & Computing accounts.
• Build annual strategy plans and live account plans covering revenue, growth, margin, opportunities, risks, and customer initiatives.
• Deliver accurate forecasts by part number, volume, and revenue, explain variances, and coordinate corrective actions with global support teams.
• Lead pricing, margin defense, negotiations, customer business reviews, program identification, quoting, and new product introduction through production ramp.
• Develop multi-level customer relationships across purchasing, engineering, program management, supply chain, manufacturing, quality, and executive stakeholders while maintaining complete CRM records.
• Plan three-to-five-year capacity, technology, and revenue roadmaps and coordinate customer requirements with TTM sales, operations, engineering, and regional sites.

Requirements

• Bachelor’s degree in engineering, business, or a related field.
• 5+ years of B2B account management or sales experience in PCB, EMS, semiconductor, or electronics manufacturing.
• Working knowledge of PCB technology, fabrication, and quoting, including Gerber data, stack-ups, HDI, and high-layer-count boards.
• Financial fluency in pricing, margin, cost structure, and forecasting.
• Daily CRM discipline using Microsoft Dynamics or a similar system.
• Proven ability to build multi-level relationships with large, complex customers.
• Working knowledge of manufacturing processes and systems, printed circuit processing and material technology, and industry certifications and requirements for different market segments.
• Ability to understand technical needs and create customer-supporting strategies; strong written, oral, and interpersonal communication skills.
• Excellent attention to detail and organizational skills; working knowledge of Windows, Excel, Word, PowerPoint, and Outlook.
• Ability to handle a fast-paced, high-volume workload and travel 25%–50%, including extended stays away from home.
• Ability to read, write, and understand English.
• U.S. Citizenship or U.S. Permanent Residency required due to EAR and ITAR requirements.
• Ability to comply with TTM export control policies and applicable ITAR, EAR, and OFAC requirements, including restricted technical-data access, visitor authorization, export procedures, vendor approvals, audits, training, and license documentation.

Nice to have

• Printed circuit board, copper-clad laminate, or semiconductor design, manufacturing, or applications engineering experience.
• Experience with hyperscale, AI infrastructure, or networking customers.
• Experience owning or contributing to an account or business-unit P&L.
• MBA or equivalent business training.
• Experience working with manufacturing sites in Asia.

Culture & Benefits

• Individual-contributor role with influence and leadership across global sales, field applications, operations, engineering, manufacturing, quality, and customer service teams.
• Health, dental, vision, 401(k), flexible spending and health savings accounts, accident, life, and disability benefits.
• Paid vacation and holidays; benefits begin on the first day of the month following the date of hire.
• Commitment to positive communication, sustainable growth, fair business practices, customer satisfaction, and export compliance.