Director, Learning Services Product Mangement (AI)

Location: Remote in the United States; listed location is US-TX-Remote Location. Travel required 10% of the time.

Salary: $171,600–$321,750 per year, plus eligibility for bonus, stock, and benefits.

Company

hirify.global develops life science, analytical instrumentation, software, laboratory workflow, and related services.

What you will do

• Lead the global Learning Services organization across CrossLab Start Up, Education, and Method Consulting portfolios.
• Translate customer needs, market trends, competitive insights, and organizational priorities into portfolio choices, roadmaps, resource plans, and measurable objectives.
• Own portfolio performance, including order growth, profitability, customer adoption, attach rates, and other key performance indicators.
• Modernize the digital learning experience through scalable enterprise programs, subscription and bundled offers, role-based learning pathways, AI-enabled experiences, and platform capabilities.
• Integrate Learning Services into new product introductions, customer onboarding, and service-contract value propositions.
• Build and retain a high-performing, inclusive global team while aligning stakeholders, resolving priorities, and developing scalable commercial and delivery models.

Requirements

• Bachelor’s or Master’s degree, or an equivalent combination of education and directly relevant experience.
• At least 8 years of broad and in-depth experience in product management, services, learning solutions, or related functional areas, with the ability to connect business strategy to executable plans.
• At least 5 years of people-management experience, including selecting, coaching, developing, and retaining talent, plus significant experience leading complex cross-functional programs.
• Previous product management experience with demonstrated success bringing new products, services, or business models to market and managing offerings through the product lifecycle.
• Demonstrated experience in several of the following: customer learning, technical education, consulting services, learning platforms, subscription learning, enterprise programs, or AI-enabled content development.
• Experience with life science and analytical instrumentation, software, laboratory workflows, or related services.
• Strong customer and market orientation, including experience gathering insight from global customers, regional stakeholders, and commercial teams and converting it into differentiated solutions.
• Ability to influence senior leaders and cross-functional partners, communicate compellingly to varied audiences, and make clear decisions with appropriate speed.

Nice to have

• Experience modernizing a global digital platform or leading a complex cross-functional transformation with IT and business stakeholders.

Culture & Benefits

• Full-time weekly schedule with the option to work remotely in the United States.
• Bonus, stock, and benefits eligibility.
• Inclusive, merit-based workplace committed to equal opportunity and accessibility.
• Day shift with no specified end date.