Engineering Manager, Enablement

Location: Remote anywhere in Canada

Expected hiring range: $150,000–$185,000 CAD per year

Company

hirify.global provides an AI-powered Branch Performance Platform for financial institutions, combining appointment scheduling, in-branch queuing, video banking, and branch workforce management.

What you will do

• Lead, coach, hire, onboard, and develop engineers across enablement teams, including performance management, feedback, career growth, and team goals.
• Own intake, triage, prioritization, capacity planning, and team-level delivery plans across platform, operational, technical debt, and customer implementation work.
• Partner with Product Management, Product Design, Product Engineering, Security, Professional Services, and enterprise clients to clarify requirements, remove blockers, and deliver integrations.
• Guide the design and delivery of secure, reliable, well-documented engineering work and track delivery, reliability, cloud cost, and developer-experience metrics.
• Own on-call scheduling, incident-playbook training, incident response support, blameless reviews, and follow-through on action items.
• Partner on technical standards, reference architectures, paved-road tooling, automation, continuous improvement, and AI-assisted ways of working.

Requirements

• Proven experience running one or more engineering enablement disciplines, such as platform engineering, DevOps/SRE, or data engineering.
• At least 3 years of people leadership experience, including coaching, mentoring, performance management, and setting individual and team goals.
• Prior hands-on engineering experience in an enablement domain, with working knowledge of cloud infrastructure, CI/CD, observability, web application development, and/or modern engineering practices.
• Experience owning intake, prioritization, and capacity planning without a dedicated Product Manager.
• Experience leading on-call teams, including incident response, playbooks, and blameless reviews.
• Technical depth sufficient to guide design discussions, review plans, and make sound decisions without being hands-on in code day to day.
• Comfort working directly with enterprise clients and their technical teams, managing expectations, and resolving technical issues.
• Effective relationship-building and stakeholder management across multiple teams, plus a commitment to inclusive, collaborative, people-first teams and the company’s CHEERS values.
• Foundational understanding of AI/LLM tools and a strong desire to apply them to business and customer problems, with a track record of innovation and continuous learning.

Nice to have

• Experience leading more than one enablement discipline simultaneously.
• Experience in fintech, banking, enterprise SaaS, or platform/API-based products.

Culture & Benefits

• Blameless culture with open communication, continuous improvement, accountability, and ownership.
• Remote work anywhere in Canada in a supported and flexible environment, with flex-time and flex-days.
• Professional development, learning, and career opportunities, including regular 1:1 coaching.
• Health and dental benefits, virtual care, disability top-up, mental-health and EAP support, and a $1,000 annual wellness benefit from day one.
• GRSP and matching, employee options, internet subsidy, and bonus opportunities.
• Participation in a collaborative on-call rotation supporting reliable customer-facing systems.