Sr. FinOps Account Manager (FinOps)

Location: Remote; core working hours are 9–5 EST / Eastern Timezone. hirify.global headquarters are available in Florianópolis, Brazil.

Company

hirify.global partners with American software product companies to expand their development operations through staff augmentation and employer-of-record services.

What you will do

• Lead strategic customer onboarding, implementation initiatives, and ad hoc customer requests.
• Provide cost intelligence observations, analyze cost growth drivers, and advise customers on cloud cost optimization and AI ROI.
• Build strategic relationships with technical, operational, finance, and executive customer stakeholders.
• Conduct executive business reviews, communicate product value, and monitor adoption, performance, and NPS metrics.
• Represent the customer voice across customer success, product, engineering, and go-to-market teams.
• Develop scalable technical solutions, internal controls, playbooks, runbooks, standards, and joint success plans.

Requirements

• Advanced or fluent English with excellent written and verbal communication skills.
• Availability for core hours from 9–5 EST / Eastern Timezone.
• At least 3 years of experience consulting on AWS, GCP, and/or Azure services or solutions.
• At least 3 years of experience as a Technical Account Manager, DevOps professional, or in a related role within a B2B SaaS environment.
• Experience developing and communicating cloud financial analysis, optimization recommendations, reservation strategies, and tagging strategies.
• Advanced Excel data analysis, BI dashboard development, and expert SQL authoring skills.

Nice to have

• AWS, GCP, and/or Azure certifications, including AWS Solution Architect, Google Cloud Digital Leader, Google Associate Cloud Engineer, Azure AZ-900, or AWS Cloud Practitioner.
• Azure Cost Management, Introduction to FinOps, FinOps Practitioner or Engineer, and FOCUS certifications.

Culture & Benefits

• Remote-first work in a distributed team.
• Placement in a product-based company with treatment comparable to full-time employees.
• Back-office support including career guidance, HR, and concierge services.
• Company-provided MacBook.
• Tech talks, chapter meetings, remote events, growth opportunities, and free English lessons with a native speaker.
• Optional access to the Florianópolis headquarters with office amenities and activities.

Hiring process

• Initial conversation with a Tech Recruiter.
• Role-specific interview with the Tech Recruiter.
• Client process, which may vary, followed by an offer.