Renewals Specialist (SaaS)

Location: Bodegraven, Netherlands; in office at least 4 days per week. Travel requirement: 0%.

Company

hirify.global is a global technology company providing connected solutions for planning, design, construction, transportation, and the broader asset lifecycle, including digital construction solutions for the AECO sector.

What you will do

• Lead proactive renewal strategies to maximize customer retention and reduce churn.
• Manage a high volume of renewals in a fast-paced SaaS environment.
• Collaborate with Customer Success Managers, sales teams, decision-makers, and internal stakeholders to secure renewal contracts on time.
• Communicate renewal risks clearly and quickly and lead the development of resolution strategies.
• Identify churn risks, address customer concerns, verify terms, generate quotes, obtain approvals, and maximize renewal revenue.

Requirements

• 2–3 years of proven success within a SaaS organization.
• Strong understanding of software renewal processes, strategies, and concepts.
• Fluent Dutch and good English at a minimum B1 level.
• Technical proficiency in Salesforce and Google Workspace.
• High autonomy, strong organizational and collaboration skills, a proactive approach, and the ability to manage complex workloads.

Nice to have

• Customer-facing experience in the AECO or digital construction industry.
• Strong negotiation and contract management skills.

Culture & Benefits

• Purpose-driven work focused on improving construction, transportation, safety, sustainability, and operational efficiency.
• Collaborative and supportive environment with a strong sense of belonging.
• Culture built around the values Belong, Grow, and Innovate.
• Entrepreneurial environment that encourages initiative, ownership, and proactive decision-making.
• In-office work in Bodegraven at least four days per week.