Senior Product Manager - Onboarding & Enterprise Admin (Medtech)

Location: Europe; fully remote. Company headquartered in Helsinki, Finland.

Company

hirify.global provides cloud-based practice information management software for veterinary and therapy professionals, serving more than 30,000 professionals across 55+ countries.

What you will do

• Own the product problem space for clinic setup and improve onboarding speed and quality.
• Set and manage the roadmap using customer input, operational knowledge, data, and measurable outcomes.
• Lead a cross-functional squad of engineers and designers through discovery, experimentation, delivery, and iteration.
• Analyze implementation, support, and customer-success workflows, measure onboarding bottlenecks, and replace scripts and internal workarounds with product capabilities.
• Design onboarding and enterprise administration for both individual clinics and groups with hundreds of sites, including central controls, regional cascades, and local settings.
• Maintain clear visibility into progress, risks, priorities, and trade-offs for stakeholders and leadership.

Requirements

• 3+ years of product management experience, including experience in B2B software.
• Experience owning a complex, cross-cutting domain and turning a manual, expert-dependent process into a product.
• Experience owning administration, hierarchy, or multi-site configuration for B2B customers with complex organizational structures.
• Experience delivering initiatives dependent on other teams, with real deadlines and visible stakes.
• Experience building strategy in ambiguous situations rather than executing another person’s plan.
• Ability to simplify complex products, interpret workarounds as evidence of product gaps, and lead teams through difficult technical work without being the architect or writing code.
• Strong operational judgment, efficiency focus, influence-based leadership, clear communication, pragmatic decision-making, and comfort with incomplete data.
• AI-native working style, using AI to extract insights from support tickets, implementation notes, and feedback and to help teams move faster.
• Direct, low-ego, and pragmatic approach.

Nice to have

• Experience in veterinary, healthcare, or medtech software.
• Experience with large rollouts or multi-site customer implementations.
• Experience replacing legacy systems for customers with complex data.

Culture & Benefits

• Remote-first work with employees working remotely or from offices and collaboration hubs.
• Continuous improvement, autonomy, diverse teams, and collaboration across a global healthcare environment.
• Competitive compensation and benefits.
• Learning and professional growth opportunities.
• Tools, company events, and colleagues from around the world.