Strategic Account Manager (DACH) (f/m/d)

Location: Hybrid, Remote, Germany; candidates must be located in Germany.

Company

Enterprise software, tailored solutions, and quality services are delivered across technology ecosystems including Atlassian, AWS, Slack, GitLab, monday.com, and Aha!

What you will do

• Support the Strategic Account Director with multi-year account plans and expand the company's footprint across business units and technology domains.
• Build and manage pipeline through account-based engagement, customer-specific points of view, discovery, commercial proposals, and measurable business cases.
• Develop multi-threaded relationships with technology and business stakeholders, including champions, influencers, decision makers, Economic Buyers, and executives.
• Coordinate account planning and deal execution with strategic partners including Atlassian, GitLab, Harness, AWS, IBM, and Datadog.
• Maintain CRM hygiene, accurate opportunity data, forecast accuracy, and efficient opportunity management through closure.
• Participate in account reviews, pipeline reviews, and QBRs, clearly communicating risks, opportunities, and dependencies.

Requirements

• Demonstrable experience in enterprise technology sales, consulting services, or software sales, with consistent achievement of commercial targets.
• Proven ability to independently generate and progress pipeline, rather than only responding to inbound demand or supporting more senior sellers.
• Experience managing sales opportunities involving multiple stakeholders and navigating complex buying processes.
• Ability to develop customer-centric points of view connecting solutions to business outcomes rather than product or feature descriptions.
• Strong discovery skills, including effective questioning, active listening, and uncovering motivations across stakeholder types.
• Experience building and maintaining relationships across multiple levels of a customer organisation simultaneously.
• Clear commercial acumen, including understanding margin, deal structure, and the difference between activity and value-generating pipeline.
• Strong written and verbal communication skills, with the ability to create coherent commercial narratives for different audiences.

Nice to have

• Experience within or alongside the Atlassian ecosystem or a comparable enterprise technology partner ecosystem such as GitLab, Harness, AWS, Datadog, or IBM.
• Exposure to Developer Experience, DevOps, Service Management, AI adoption, or Cloud transformation programmes.
• Working knowledge of MEDDPICC or a comparable structured sales qualification methodology, with evidence of consistent application.
• Experience contributing to or executing joint account plans with technology partners.
• Early evidence of Economic Buyer or C-suite access within enterprise accounts.
• Experience in a services-led or professional services selling environment.

Culture & Benefits

• Hybrid, remote-first working with flexible working hours.
• Generous holiday allowance and a flexible Time Away Policy.
• Up to 26 weeks of fully paid leave for birthing parents and 13 weeks for non-birthing parents, plus extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs.
• MacBook provided to all employees and additional support for fully remote home-office setup.
• Family-friendly policies and an inclusive work environment supporting diverse backgrounds.

Hiring process

• Interview preparation materials are provided before the interview process.