Sales Development Representative (f/m/x)

Location: Hybrid in Berlin, Germany, with a Berlin office at Alexanderplatz; remote work from almost anywhere is available for up to 2 months per year.

Company

claim.me is an AI-powered hirify.global product that helps online retailers recover compensation for lost and damaged parcels.

What you will do

• Research online retailers that match the ideal customer profile.
• Reach out to customer service, e-commerce, and logistics teams by phone, email, and LinkedIn.
• Understand how prospects handle claims, identify pain points, and book pitch meetings for Account Executives.
• Work toward activity and booked-meeting targets while keeping the CRM up to date.
• Share objections, competitor information, and market trends to improve sales messaging.
• Represent claim.me at trade shows and industry events.

Requirements

• A bachelor's degree in business or a related field, or completed vocational training, plus at least one year of professional experience in sales, account management, or customer service.
• C2 German and fluent C1+ English skills.
• Motivation to pursue additional pitch meetings and contribute to customer growth.
• Comfort with phone outreach and resilience when handling rejection.
• Empathy, confidence, and persuasiveness by phone, email, and in person.

Culture & Benefits

• Ownership from day one within a small team and the opportunity to create impact.
• An AI-powered product with measurable ROI that helps businesses recover money from parcel claims.
• Support from hirify.global, including an established network and inbound leads across DACH.
• Hybrid flexibility with a Berlin office and remote work from almost anywhere for up to 2 months per year.
• Fast-moving, trust-based, results-focused culture with regular team events and a commitment to mutual success.