Director of Revenue Operations (SaaS)

Location: London, GB; hybrid setup with at least 2 days from the office.

Company

hirify.global provides a workforce management platform that simplifies scheduling, staffing, and frontline employee engagement for retail, hospitality, logistics, and healthcare organizations.

What you will do

• Lead and coach the Revenue Operations team, currently consisting of a CRM Analyst and a Sales Enablement Manager, with a focus on field support, process excellence, and representative adoption.
• Analyze regional sales workflows and design standardized global commercial processes that enable independent and efficient execution.
• Own revenue tools and commercial assets, including price books, CPQ, and CRM workflows, to reduce deal friction and shorten sales cycles.
• Partner with regional commercial leaders and account executives to implement simplified processes and improve tool adoption.
• Connect operational improvements to commercial performance and support the revenue organization in achieving bookings targets.

Requirements

• Proven experience leading revenue or sales operations in a high-growth B2B SaaS environment.
• Experience designing, simplifying, and embedding global commercial processes rather than over-engineering technology solutions.
• Strong hands-on experience working with sales representatives and commercial leaders to identify operational bottlenecks and drive tool adoption.
• End-to-end ownership of commercial systems, pricing structures or price books, and CRM hygiene to accelerate revenue generation.
• Experience coaching and developing individual contributors in enablement and analytics functions.
• Proactive, outcome-focused, pragmatic, collaborative, and able to influence executive and field stakeholders.
• Hands-on leadership style with a focus on leading by doing and staying close to frontline teams.

Nice to have

• Experience supporting multi-region sales teams across Europe and North America.
• Direct experience with Salesforce, CPQ systems, and sales enablement tools.

Culture & Benefits

• International team with colleagues from around the world.
• Flexible work hours and a hybrid-friendly culture.
• Enhanced vacation allowance, gym membership contribution, health insurance, and a pension plan.
• Opportunities to grow, take ownership, and make an impact in an open and inclusive environment.
• On-market pay.

Hiring process

• Short application followed by psychometric and objective assessments through Alva Labs.
• Screening call with the Talent team and meeting with the hiring manager.
• Role-specific assessment, final in-office interview, offer, references, and background checks.