Strategic Account Manager (Enterprise Technology)

Location: Remote, Canada; hybrid workplace type; candidate must be located in Canada.

Company

hirify.global delivers enterprise software, tailored solutions, and technology services across ecosystems including Atlassian, AWS, Slack, GitLab, monday.com, and Aha!

What you will do

• Support the Strategic Account Director in developing and executing multi-year strategic account plans for strategically important enterprise customers.
• Understand customer structures, priorities, transformation programmes, account health, stakeholder changes, and competitive dynamics.
• Generate and progress pipeline through account-based engagement, customer-specific points of view, discovery, commercial proposals, and measurable business cases.
• Build multi-threaded relationships with technology and business stakeholders, including champions, influencers, decision makers, Economic Buyers, and executives.
• Collaborate with strategic partners including Atlassian, GitLab, Harness, AWS, IBM, and Datadog on account planning, partner-sourced opportunities, and deal execution.
• Maintain CRM hygiene, forecast accuracy, pipeline discipline, account reviews, QBRs, and efficient opportunity management through closure.

Requirements

• Demonstrable experience in enterprise technology sales, consulting services, or software sales, with a consistent record of achieving commercial targets.
• Proven ability to independently generate and progress pipeline, rather than only respond to inbound demand or support more senior sellers.
• Experience managing sales opportunities involving multiple stakeholders and navigating complex buying processes.
• Ability to develop customer-centric points of view connecting solutions to business outcomes rather than product or feature descriptions.
• Strong discovery skills, including effective questioning, active listening, and uncovering motivations across stakeholder types.
• Experience building and maintaining relationships across multiple levels of a customer organisation simultaneously.
• Clear commercial acumen, including understanding margin, deal structure, and the difference between activity and value-generating pipeline.
• Strong written and verbal communication skills, with the ability to construct coherent commercial narratives for different audiences.

Nice to have

• Experience within or alongside the Atlassian ecosystem or a comparable enterprise technology partner ecosystem such as GitLab, Harness, AWS, Datadog, or IBM.
• Exposure to Developer Experience, DevOps, Service Management, AI adoption, or Cloud transformation programmes as a seller or from a delivery or consulting background.
• Working knowledge of MEDDPICC or a comparable structured sales qualification methodology, with evidence of consistent application.
• Experience contributing to or executing joint account plans with technology partners.
• Early evidence of Economic Buyer or C-suite access within enterprise accounts.
• Experience in a services-led or professional services selling environment.

Culture & Benefits

• Remote-first and flexible working environment with flexible working hours.
• Generous holiday allowance and an inclusive Time Away Policy.
• Up to 26 weeks of fully paid leave for birthing parents and 13 weeks for non-birthing parents, with extended leave options for adoption, IVF, surrogacy, elective egg freezing, and women’s health needs.
• MacBook provided to employees and additional support for fully remote home-office setup.
• Commitment to diversity, inclusion, and equal opportunities.

Hiring process

• Applicants can review interview preparation and interview experience guidance before the process.