Enterprise Account Executive (AI)

Location: Remote-first from anywhere in the United States; must be able to operate in EST, CST, or PST timezones. Preference for candidates based in New York or San Francisco, with the option to work from an office. Frequent travel for onsite client visits and conferences is required.

Company

ElevenLabs is an AI research and product company developing voice, conversational AI, speech, music, image, and video technologies through ElevenAgents, ElevenCreative, and ElevenAPI.

What you will do

• Prospect for and close net-new customers across the financial services industry, balancing large institutions requiring a white-glove experience with medium-sized regional clients requiring speed to close.
• Identify conversational AI use cases for growth, automation, and cost efficiency, including account inquiries, payment support, fraud triage, loan origination, claims processing, collections, compliance verification, onboarding, policy servicing, renewals, and contact center coaching.
• Develop account strategies across CX and contact center operations, digital and product, technology, risk, compliance, legal, and information security stakeholders.
• Partner with Forward Deployed Engineers to design high-impact solutions, manage Proofs of Value, guide model-risk, security, and architecture reviews, and prepare customers for production scaling.
• Lead strategic negotiations with Legal teams and serve as a trusted advisor on generative AI and voice technology.
• Share market insights to strengthen Financial Services positioning, messaging, and customer references.

Requirements

• At least 7+ years of quota-carrying enterprise sales experience in SaaS or technology. Exposure to AI, generative AI, LLM-based products, or API-driven platforms is preferred.
• Proven success closing six- and seven-figure deals and managing complex, multi-stakeholder sales cycles.
• Proven ability to take a warm introduction through discovery, Proof of Value, procurement, and close.
• Experience selling to technical buyers, business buyers, and risk and compliance stakeholders while translating complex technology into business value.
• Ability to understand customers’ businesses deeply and translate ElevenLabs capabilities into solutions that address their needs.
• Proficiency in enterprise procurement, security review, legal processes, regulated-industry vendor risk, model risk, and data protection reviews.
• Ability to work autonomously as a cross-functional partner, build relationships with senior executives, and demonstrate strong executive presence.
• High EQ, self-awareness, curiosity, low ego, and a hands-on approach to prospecting and managing deals.
• Comfort working in an early-stage, high-growth environment with significant ambiguity and rapidly changing priorities.
• Passion for voice and conversational AI and its potential to create transformative customer value.

Nice to have

• Experience in financial services, including banks, credit unions, insurers, lenders, or payments.
• Ability to ramp quickly and adapt to a new industry.

Culture & Benefits

• High-velocity environment with rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• AI-first culture focused on applying AI across engineering, growth, operations, and other functions.
• Professional development supported through an annual discretionary stipend.
• Annual discretionary stipend for meeting colleagues and an annual company offsite.
• Monthly co-working stipend for employees not located near a main hub.
• Global team that prioritizes talent and offers remote-first work.