Deployment Strategist (AI)

Location: Remote from anywhere in South Korea, with a preference for Seoul; regular travel for customer onsite work is expected.

Company

ElevenLabs is an AI research and product company developing voice, creative media, and AI audio platforms, including ElevenAgents for enterprise customer experiences.

What you will do

• Meet strategic customers to understand AI transformation goals, customer-facing workflows, operational processes, and key pain points.
• Own flagship enterprise deals end-to-end, including use-case selection, outcome-based pricing, license fees, implementation arrangements, and deal closure.
• Work closely with strategic customers onsite as a trusted partner and own delivery outcomes through production deployment.
• Identify high-impact use cases and collaborate with Forward Deployed Software Engineers to build and deploy AI agent solutions.
• Guide customers on agent design, orchestration, production readiness, adoption, and measurable business impact.
• Present proposals and results to technical teams and C-suite executives, build demos, explore new industries, and share field insights with Research teams to influence the platform and model roadmap.

Requirements

• 3+ years of experience working with customers in a technical capacity; direct enterprise customer experience is preferred.
• Experience in product development, delivery, and change management.
• Commercial instinct, including comfort with deal conversations, value propositions, and enterprise sales cycles alongside go-to-market partners.
• Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demonstrate, and communicate with engineering teams.
• Excellent communication and problem-solving skills, including simplifying complex technical concepts and structuring clear logic for optimal solutions.
• Proven ownership of complex, ambiguous projects and delivery of results.
• Adaptability across customer environments, industries, and technical use cases.
• Technical aptitude and familiarity with common LLM tooling and AI agent frameworks.
• Ability to map enterprise use cases and workflows to AI systems creatively.
• Fluency in English and Korean, with a deep understanding of regional and cultural nuances.

Culture & Benefits

• Remote-first work with a global team and talent-focused working model.
• High-velocity environment with rapid experimentation, autonomous teams, minimal bureaucracy, and an AI-first approach.
• Annual discretionary stipend for professional development.
• Annual discretionary stipend for meeting colleagues and annual company offsites.
• Monthly coworking stipend for employees not located near a main hub.