Global Strategic Program Manager (Vice President) (Travel Insurance)

Location: The role could be based in the USA or UK; hybrid schedule with 3 days in the office and 2 days working from home. Nearest major market: Manhattan. Nearest secondary market: New York City.

Salary: $215,110–$399,490 annually, plus eligibility for a 35% short-term incentive bonus and 35% long-term incentive.

Company

Zurich Cover-More is hirify.global’s global travel insurance and assistance business, protecting more than 20 million travelers annually through brands including Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance.

What you will do

• Lead delivery of a global technology transformation program and ensure strategic outcomes, business value, benefits realization, risk management, financial performance, and long-term objectives.
• Establish the transformation vision and drive a “Build Globally, Configure Locally” approach across regions, functions, and workstreams.
• Challenge operating models and shape future-state operating models, governance structures, and service ownership frameworks.
• Lead executive governance forums, steering committees, investment reviews, and stakeholder alignment across the program.
• Manage a global, multidisciplinary program organization and ensure regional execution remains aligned with global priorities.
• Lead strategic relationships with delivery partners, system integrators, and technology vendors while building high-performing teams and transformation capability.

Requirements

• 15+ years of experience leading large-scale, global, enterprise-wide transformation programs.
• Successful delivery of complex multi-region programs valued at more than US$25M.
• Extensive experience working with Executive Committees, Boards, and senior leadership teams.
• Strong track record delivering both business and technology transformation programs.
• Significant experience leading across customer, operational, and technology domains.
• Exceptional stakeholder management, influencing, and relationship-building capabilities.
• Experience managing large-scale partner ecosystems, vendors, and third-party delivery models.
• Strong commercial, financial, and business case ownership experience.
• Confidence leading through ambiguity and change in complex, highly regulated environments.

Nice to have

• Experience establishing global operating models and capability-led organizations.
• Background in insurance, financial services, or travel.

Culture & Benefits

• Values include optimism, caring, togetherness, reliability, results orientation, and forward thinking.
• Hybrid work model with 3 days in the office and 2 days working from home.
• Onboarding, continuous professional development, and a supportive environment focused on career growth.
• Annual, personal, volunteer, and paid parental leave.
• High-deductible health plan, EAP programs, health and well-being activities, and a 401(k) program with employer matching.
• Commitment to diversity and inclusion across a global workforce of more than 3,000 employees.