Sales Engineer (Mechanical Seals)

Location: Dumai, Riau, Indonesia

Company

John Crane, a business of Smiths Group, provides mission-critical flow control solutions for energy and process industries, including mechanical seals, seal support systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. Smiths Group operates across energy, security and defence, space and aerospace, and general industrial markets.

What you will do

• Maintain and develop after-sales business for the John Crane product portfolio in Indonesia.
• Identify new business opportunities, develop assigned territories and key accounts, and execute account plans to achieve sales targets.
• Promote mechanical seals, seal support systems, couplings, filtration systems, and asset management services.
• Build customer relationships through regular visits and act as the primary contact for technical and commercial matters.
• Review customer equipment data, recommend sealing and reliability solutions, and deliver product presentations, technical seminars, and value-based selling demonstrations.
• Coordinate with engineering, operations, and service teams on project and order execution while monitoring market trends and customer requirements.

Requirements

• At least 2 years of experience in a similar capacity.
• Diploma or bachelor’s degree in Mechanical Engineering is preferred.
• Sound knowledge of rotating and process equipment, including mechanical seals.
• Ability to manage and communicate effectively in written and spoken English.

Culture & Benefits

• Permanent, full-time employment.
• Competitive compensation and benefits.
• Inclusive global work environment supported by employee resource groups, including Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.
• Recognition through the annual Smiths Excellence Awards and Smiths Day celebration.
• Equal consideration for qualified applicants regardless of legally protected characteristics.