Account Manager Japan (Academic Publishing)

Location: Tokyo, Japan. Must live within commuting distance of the Tokyo office and have the right to work and live in Japan. Hybrid work requires being in the office or other workplaces three days per week or more; business travel is required. Relocation support is not provided.

Company

Informa is an academic publishing, business intelligence, knowledge, and events business; Taylor & Francis Group produces peer-reviewed books and journals.

What you will do

• Design, implement, and own the sales strategy for Journals, eBooks, and Open Access products across the assigned territory.
• Achieve and exceed annual territory sales targets while contributing to revenue and profit objectives.
• Plan and conduct regular customer sales visits, close deals within defined timeframes, and balance core revenue growth with new product opportunities.
• Build sustainable, profitable customer relationships and develop networks with institutions, distributors, funders, and government bodies.
• Attend sales meetings and events, gather market intelligence, and collect and share market, competitor, and customer feedback.
• Collaborate with Sales Support, Marketing, Editorial, and other stakeholder departments to improve territory coverage.

Requirements

• At least 3–5 years of demonstrated successful account management experience is preferred.
• Strong understanding of the academic publishing industry and academic content business models.
• Previous sales success, including experience managing high-pressure sales environments and meeting or exceeding ambitious revenue targets.
• Business acumen, including understanding the business implications of decisions, orientation to profitability, and knowledge of markets and competition.
• Ability to analyze and synthesize complex or diverse information, with proven experience collecting and researching data.
• Proficiency in English and native-level Japanese are required.
• Strong consultative sales skills and the ability to deliver tailored customer solutions.
• Professional manner, tactful communication, and the ability to react well under pressure.
• Proactive, solutions-oriented approach focused on progress and results; resilience, adaptability, and strong analytical capabilities using data to improve sales performance.

Culture & Benefits

• Flexible balanced working model with an emphasis on face-to-face collaboration and flexibility to work from home or remotely when not in the office or at other workplaces.
• 20 days of annual leave, pro-rated for the first year, plus an additional birthday day off.
• Four paid volunteering days and six days of paid sick leave.
• Healthcare and social insurance, commuting and housing allowances, Benefit One membership, and an employee assistance programme with 24/7 well-being support.
• Sales bonus scheme and annual health screening for the employee and spouse, including optical and medical care.
• Supportive and inclusive environment focused on work-life balance, wellbeing, and professional development.

Hiring process

• Applications are shortlisted on a rolling basis and interviews take place alongside advertising.
• Reasonable adjustments are available during the recruitment process upon request.