Sales Executive (Online Resources)

Location: Petaling Jaya, Selangor, Malaysia; hybrid role requiring attendance at the Malaysian office or other workplaces at least three days per week, travel and in-person client visits in Malaysia, and residence within commuting distance of the office. Must have the right to work and live in Malaysia.

Company

hirify.global is part of Informa, an academic publishing, business intelligence, knowledge, and events business; Taylor & Francis produces peer-reviewed books, journals, and online resources.

What you will do

• Establish and execute the sales strategy for Malaysia and promote online resources.
• Maximize sales revenue and meet or exceed sales targets.
• Build and maintain a healthy sales pipeline to support continued growth.
• Develop and manage relationships with agents, channel partners, and external customers.
• Travel within Malaysia to identify new opportunities and customers, while increasing upselling and repeat business with existing clients.
• Share knowledge, best practices, and experience with the Taylor & Francis product and sales teams.

Requirements

• At least 3 years of previous sales experience preferred.
• Bachelor’s degree in Business preferred.
• Consultative sales skills and a customer-focused approach.
• Proficiency in English and Bahasa Malaysia, both spoken and written.
• Ability to create and maintain positive, effective relationships with external customers.
• Proactive and independent approach to managing work.
• Clear written, remote, and in-person communication skills, including confident presentation skills.
• Competence with core MS Office applications and familiarity with CRM databases.

Nice to have

• Knowledge and experience in academic publishing.
• Experience selling into or working with academic higher education library markets.
• Experience selling digital content directly and through third parties.

Culture & Benefits

• Flexible hybrid working culture with a focus on work-life balance.
• 20 days of annual leave, pro-rated in the first year, plus an additional birthday day off.
• Four paid volunteering days per year.
• Local healthcare insurance with optional family-member participation at the employee’s expense.
• Employee assistance programme with 24/7 well-being support.
• Performance bonus, Share Match plan, annual health screening, optical care, and dental care.

Hiring process

• Applications are shortlisted on a rolling basis, with interviews conducted during the advertising period.
• Applicants may request adjustments to support participation in the recruitment process.