Inside Sales Team Leader I

TL;DR

Inside Sales Team Leader I (Sales): Lead and coach an inside sales account management team while driving outbound calling, CRM documentation, and achievement of sales targets with an accent on account management, customer discovery, and Salesforce.com compliance. Focus on removing sales obstacles, aligning with external and internal decision makers, and expanding business within an assigned territory through technical product discussions.

Company

hirify.global develops innovative adhesives, sealants, and coatings for customers worldwide.

What you will do

• Lead, motivate, and performance-manage an inside sales account management team of up to 5 employees.
• Coach the team on sales strategies and mentor as a “player coach” to drive customer discovery.
• Serve as the go-to person to provide information and remove obstacles for the team.
• Drive Salesforce.com compliance to document activity and progress.
• Handle account management: make 10–15 outbound calls per day, record conversations in CRM, and meet targeted customer meeting levels.
• Manage existing accounts and develop new business in the assigned territory through technical discussions and solution exploration.

Requirements

• On-site work in Klang, Selangor, Malaysia.
• Experience leading or coaching inside sales/account management teams and meeting sales targets.
• Proficiency using CRM systems and documenting customer interactions.
• Ability to conduct outbound calling and manage customer meetings (telephone meetings).
• Capability to engage in technical discussions to determine customer requirements and expectations.
• Ability to influence and align with external and internal decision makers and influencers.

Culture & Benefits

• Equal Employment Opportunity employer with a collaborative culture.
• On-site role supporting daily team collaboration and coaching.
• Sales process accountability through Salesforce.com documentation and progress tracking.