Delivery Manager, Incident Response Partner Services (Remote)

Location: USA - Remote; ability to travel on short notice, up to 30% of the time.

Base salary: $140,000–$195,000 per year, with eligibility for bonuses, equity grants, health insurance, 401k, and paid time off.

Company

CrowdStrike is a global cybersecurity company providing an AI-native platform to protect organizations, processes, and technologies from breaches.

What you will do

• Oversee incident response engagements performed by CrowdStrike partners and connect partner responders with CrowdStrike’s incident response practice.
• Align customers and partners on investigation scope, objectives, and required effort, including coordination under the direction of outside counsel.
• Support partners in communicating forensic and malware analysis findings to executives and other customer stakeholders.
• Train, coach, and mentor partners on threat hunting and advanced host- and network-based forensics across Windows, Mac, and Linux.
• Review reports, presentations, recommendations, and findings for accuracy, completeness, feasibility, and alignment with quality standards.
• Contribute industry thought leadership through blog posts, CrowdCasts, and public speaking events.

Requirements

• Experience leading teams through complex incident response investigations in a matrixed consulting environment.
• Experience developing and managing partner relationships in a consulting environment, preferably involving incident response.
• Experience conducting or managing investigations into targeted threats, including Advanced Persistent Threats, organized crime, and hacktivists.
• Background using forensic analysis tools to determine the extent and scope of compromise, plus strong knowledge of network protocols, network analysis tools such as Bro/Zeek or Suricata, and associated network logs.
• Ability to understand static and dynamic malware analysis, create tactical and strategic remediation plans, and apply secure network architecture and network operations expertise.
• Knowledge of AWS, Azure, or GCP incident response methodologies.
• Proven experience using AI technologies to improve decision-making, workflows, efficiency, and business outcomes.
• Ability to review technical investigation results for accuracy, consistency, and completeness; strong project management skills; and a desire to grow technical and soft skills.
• Contributing thought leadership in the incident response industry, ability to foster a positive work environment, and availability to travel on short notice up to 30% of the time.
• BA/BS or MA/MS in Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or a related field. Relevant work experience and/or training may be considered instead of a degree.

Culture & Benefits

• Flexible, autonomous environment with an emphasis on responsible AI adoption, experimentation, and innovation.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays, plus paid parental and adoption leave.
• Professional development opportunities, employee networks, geographic neighborhood groups, and volunteer opportunities.
• Health insurance, 401k, paid time off, equity grants, and a vibrant office culture with world-class amenities.
• Equal opportunity workplace supporting veterans and individuals with disabilities; employment may periodically require passing alcohol and/or drug tests.