Account Executive - Mid-Market (SaaS)

Location: Hybrid, with onsite expectations three times per week (Tuesday–Thursday) at the Downtown Boston, MA office, United States.

Annual base salary: $100,000–$130,000, plus target bonus; 50/50 pay mix of base and variable compensation.

Company

Provider of enterprise-grade SaaS for customer and employee experiences, including IT service management, onboarding, and employee engagement solutions.

What you will do

• Lead value-based conversations with mid-market customers of 500–1,000 employees about IT service management, onboarding, and employee engagement.
• Build and manage a healthy pipeline through proactive prospecting, virtual selling, and discovery.
• Act as a trusted advisor and connect customer needs with tailored employee experience solutions.
• Manage and close mid-sized opportunities from negotiation through final agreement.
• Collaborate with buying teams to create trust and clarity throughout the decision-making process.
• Partner with Marketing, Solutions Engineering, and Customer Success to ensure a seamless customer experience.

Requirements

• 3+ years of experience in SaaS or mid-market sales, with a track record of exceeding targets and building strong customer relationships.
• Strong communication skills, including deep listening, effective questioning, and the ability to drive value.
• Solid understanding of SaaS platforms.
• Comfort working in a fast-paced, evolving environment where ideas are valued.
• Consultative, adaptable, and thoughtful approach, with the ability to be strategic and hands-on when needed.

Nice to have

• Experience with employee experience solutions.

Culture & Benefits

• Hybrid work arrangement with onsite attendance Tuesday through Thursday.
• Target bonus and 50/50 base-to-variable compensation structure.
• Inclusive environment welcoming people of all backgrounds, genders, sexual orientations, religions, and ethnicities.
• Equal opportunity commitment and focus on diversity in the workplace.