Sales Operations Specialist

Location: Hybrid in Las Vegas, Nevada, United States of America; remote work is also indicated.

Company

Entertainment company developing experiences for millions of customers globally.

What you will do

• Administer and optimize CRM tools such as Salesforce to maintain accurate data, reporting, and forecasting.
• Develop sales workflows, support sales-tool implementation and training, and maintain enablement tools, dashboards, and documentation.
• Support deal desk activities by reviewing contracts, pricing, promotions, and compliance requirements.
• Build operational reports, analyze sales performance, identify pipeline and forecast gaps, and recommend improvements.
• Manage lead qualification and follow-up from marketing and commercial strategy handoff through sales engagement.
• Provide customer insights, respond to customers and prospects, and partner with marketing on campaign tracking.

Requirements

• 2+ years of experience in sales operations or a similar role.
• Experience with CRM platforms such as Salesforce or HubSpot and Microsoft Office Suite.
• Strong communication skills for building rapport with clients and collaborating with internal teams.
• Analytical ability to interpret sales data and generate actionable insights.
• Diligence with a focus on accuracy and data integrity.
• Ability to work independently, manage multiple tasks, adapt to changing priorities, and perform in a fast-paced, evolving environment.
• Knowledge of sales processes and guidelines.

Nice to have

• Bachelor’s degree in business, marketing, or equivalent experience.
• Experience with sales forecasting and pipeline management.

Culture & Benefits

• Hybrid workplace arrangement.
• Pay-for-performance compensation philosophy.
• Potential annual bonuses and incentives depending on role and location.
• Potential health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.
• Compensation package determined by skills, experience, qualifications, and location.

Hiring process

• Specific compensation and benefits details will be discussed during the recruitment process.