Client Manager Associate, Premier (Group Insurance)

Location: Fully remote within the United States; preferred location is the Dallas/Fort Worth, Texas area. Minimal travel may be required based on business needs.

Salary: $45,570.00–$74,865.00 base pay annually, plus potential variable, annual, sales, or other incentive compensation.

Company

hirify.global provides employee benefits and group insurance products and supports professional development, well-being, and inclusive workplace programs.

What you will do

• Manage and grow a book of business for groups with fewer than 100 enrolled lives, focusing on retention, growth, profitability, and successful renewals.
• Build relationships with brokers, producers, plan holders, clients, and internal teams as a trusted business partner.
• Interpret experience and utilization reports and communicate renewal recommendations, pricing strategies, plan alternatives, and add-issue opportunities.
• Evaluate the book of business to identify additional coverage opportunities and generate add-issue quotes.
• Use Salesforce reporting and other tools to monitor renewal activity and identify growth opportunities.
• Partner with Sales, Underwriting, Sales Support, Service, and Claims teams to negotiate competitive renewals and deliver a seamless client experience.

Requirements

• Relationship management experience with demonstrated success providing consultation and service to external partners and clients.
• Strong written and verbal communication skills, including the ability to communicate renewals, plan alternatives, pricing strategies, and recommendations.
• Strong customer service, consultative, negotiation, persuasion, influencing, mathematical, analytical, organizational, and planning skills.
• Working knowledge of group insurance products, contracts, services, financing methodologies, and underwriting principles.
• Ability to build and maintain collaborative relationships with clients, brokers, sales partners, Underwriting, Service, and Claims teams.
• Ability to manage multiple priorities, adapt to changing business needs, work independently, and demonstrate accountability, client focus, and motivation to achieve persistency, retention, and growth objectives.
• Must obtain all required industry licenses within 90 days of hire and maintain them through continuing education.
• Must be legally authorized to work in the United States without current or future employer sponsorship.

Nice to have

• Bachelor's degree or equivalent combination of education and relevant work experience.
• Insurance industry experience in sales, account management, client management, or another customer-facing role.
• Knowledge of ancillary group insurance products, including dental, vision, life, accident, disability, statutory benefits, supplemental health, voluntary benefits, and leave management.
• Experience identifying cross-sell and up-sell opportunities while supporting retention strategies.
• Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint.
• Experience using Salesforce, GCRS, Siebel, CPS, Phoenix, Business Objects, or similar CRM and reporting platforms.

Culture & Benefits

• Fully remote work with support and flexibility for professional and personal goals.
• Skill-building, leadership development, and philanthropic opportunities.
• Contemporary, supportive, flexible, and inclusive benefits and resources for eligible full-time employees.
• Variable compensation may be based on renewal, persistency, and cross-sell or add-issue goals.
• Workplace emphasizes diverse colleagues and high ethical standards.