Director, Clinical Commercial Operations

Location: Hybrid work arrangements with the work schedule in Waltham, MA or Norwood, MA; ability to travel as business needs require.

Targeted base salary range: $170,000–$215,000 per year.

Company

hirify.global develops osmolality testing, biotechnology, and in vitro diagnostic instrumentation for biopharmaceutical and clinical markets, with FDA-registered, ISO-certified manufacturing and operations across a global organization.

What you will do

• Establish commercial reporting standards, dashboards, review cadences, action logs, and governance for funnel, forecast, orders, revenue, backlog, win/loss, installed-base, utilization, and performance reviews.
• Own Clinical business requirements, governance, data standards, adoption expectations, reporting, workflows, and training for SFDC in partnership with IT and enterprise system owners.
• Develop commercial analytics covering funnel progression, conversion, sales cycles, loss reasons, revenue, installed base, territory potential, coverage, and resource deployment.
• Support strategic pricing and disciplined quote generation, including pricing analytics, discount and margin visibility, approval workflows, complex quote coordination, and performance monitoring.
• Support annual quota and sales compensation-plan development, modeling, testing, rollout materials, reporting, and performance visibility with Sales, Finance, and HR.
• Lead improvements to lead management, opportunity management, forecasting, quoting, pricing approvals, customer handoffs, reporting, standard work, controls, and training materials.

Requirements

• Bachelor’s degree in business, finance, analytics, marketing, life sciences, or a related discipline.
• 10+ years of experience in commercial operations, sales operations, business analytics, pricing, revenue operations, or related roles.
• Experience supporting a complex global or multi-region commercial organization, preferably in medical devices, diagnostics, life sciences, or healthcare.
• Strong experience with SFDC governance, reporting, dashboard development, data quality, training, and sales-process adoption.
• Demonstrated capability in commercial analytics, forecasting support, funnel analysis, pricing, quoting, territory analysis, and sales performance reporting.
• Experience supporting annual quota and compensation-plan development with Sales, Finance, and HR.
• Ability to translate data into practical recommendations and influence commercial leaders without replacing their accountability.
• Ability to communicate effectively with internal and external stakeholders, remain stationary for extended periods, review digital and printed materials, and travel as business needs require.

Nice to have

• Advanced degree.

Culture & Benefits

• Hybrid and flexible work arrangements.
• Flexible medical, dental, and vision coverage.
• Competitive 401(k) company match, bonus program, generous PTO, and paid holidays.
• Tuition reimbursement and professional development opportunities.
• Engagement and company events, plus lunch and snack marketplace access at selected offices and a subsidized cafeteria at the Waltham office.
• Culture grounded in customer centricity, ingenuity, ownership and accountability, collaboration, and integrity.