Head of Sales Strategy and Operations (Healthcare SaaS)

Location: New York, New York, United States; office-first with in-person collaboration 4 days per week.

Annual salary: $245,000–$275,000 plus equity and benefits.

Company

hirify.global develops patient engagement software for biopharma companies supporting people with chronic and rare diseases throughout the treatment journey.

What you will do

• Own pricing, packaging, deal desk structure, commercial terms, approval models, and deal execution partnership with Sales.
• Design segmentation, territory coverage, account prioritization, capacity planning, hiring signals, and commercial models with the Chief Commercial Officer and executive team.
• Establish operating cadences for pipeline reviews, forecasting, target setting, and business reviews.
• Define and report pipeline health, conversion, sales-cycle length, win/loss, segment performance, and productivity metrics.
• Own CRM strategy, sales workflows, data standards, commercial tooling, and the forecast partnership with Finance.
• Build onboarding, playbooks, methodology, competitive resources, and feedback channels connecting Sales with Product and Product Marketing.

Requirements

• 10+ years in sales strategy, revenue operations, commercial strategy, or management consulting, including 3+ years leading the function at a high-growth B2B software company.
• Hands-on experience building pricing and packaging, deal structuring, territory design, and commercial analytics.
• Exceptional analytical ability, including independently developing insights and presenting them clearly to executives.
• Experience building processes that teams adopt and maintain without slowing sales.
• Strong command of enterprise sales dynamics, including long sales cycles, multiple stakeholders, and procurement.
• Executive credibility and willingness to challenge decisions when supported by data.
• Ability to build commercial models and work across frameworks, spreadsheets, and operational systems.
• Excellent written and verbal communication, especially translating commercial data into actionable recommendations.
• Comfort with autonomy and ambiguity in an early-stage company.

Nice to have

• Experience in life sciences, healthcare, or health tech.
• Experience building a deal desk from scratch.
• Experience partnering with Product and Product Marketing on positioning, launches, and competitive intelligence.
• Experience with Salesforce and modern commercial tools, including CPQ, forecasting, and enablement tooling.

Culture & Benefits

• Office-first environment with in-person collaboration four days per week.
• 100% paid employee health benefit options, including medical, dental, and vision.
• 401(k) with employer-funded match.
• Unlimited vacation, paid parental leave, commuter benefits, and a wellness stipend.
• Catered Friday lunches.