Inside Sales Manager (Donor Gametes)

Location: Rockville, MD, United States; other listed locations include Houston, TX, Los Angeles, CA, Tucson, AZ, and Trumbull, CT. The role is listed as on-site, while the work environment is also described as remote. Travel: 10%.

Salary: $82,000–$118,000 starting base pay annually; total earnings potential up to $120,000 at target.

Company

hirify.global is a fertility and women’s healthcare company providing medical devices, assisted reproductive technology, genomic testing, donor sperm, and donor egg solutions.

What you will do

• Lead and develop a high-performing Inside Sales team supporting donor gamete services and delivering exceptional customer experiences.
• Drive sales efficiency, lead conversion, closing performance, revenue targets, customer satisfaction, and customer loyalty throughout the customer lifecycle.
• Manage workforce capacity, flex schedules based on demand, forecast accurately, and use team metrics to improve predictability.
• Manage product and solution portfolios, align offerings with customer requirements, and implement dynamic pricing where appropriate.
• Use CRM, web platforms, telephony systems, and data-driven insights to analyze demand channels, customer trends, and workforce efficiency.
• Collaborate with Financial Services, Physician Relations, Marketing, Finance, and Sales Operations while resolving complex customer situations and improving processes through root-cause and post-mortem analysis.

Requirements

• Minimum of 5 years of experience in Inside Sales, Marketing, or Customer Service.
• Proven success leading a high-performing team, achieving revenue goals, and driving high customer satisfaction.
• Excellent selling and closing skills with a passion for integrating modern technology and tools into sales operations.
• Ability to lead through influence, navigate ambiguity, adapt to a fast-paced environment, and drive results through metrics and KPIs.
• Excellent communication, active listening, collaboration, organizational, planning, relationship-building, and stakeholder-management skills.
• Solution-driven, self-motivated, disciplined, detail-oriented, and able to act with urgency and ownership.
• Strong critical-thinking, analytical, and business-acumen skills.
• Advanced knowledge of Microsoft Office and ability to own and manage the team’s lead pipeline.
• Bachelor’s degree in Business Administration, Management, Marketing, or a related field, or two to seven years of related experience.

Nice to have

• Bilingual communication skills.

Culture & Benefits

• Values include dedication, innovation, friendliness, partnership, integrity, and doing the right thing.
• Benefits include medical coverage, 401(k), parental leave, fertility benefits, paid vacation, personal, sick, and holiday time off.
• Work environment is described as remote, with 10% travel.
• Performance culture emphasizes ownership, collaboration, continuous improvement, healthy competition, and celebrating wins.