Operations Performance Management Specialist

Location: Richardson, Texas, United States; Flex work arrangement with a minimum of three office days per week.

Salary: $69,800–$125,900 annual base pay, with eligibility for an annual incentive bonus.

Company

hirify.global provides health care services and offers employee-focused development and benefits programs.

What you will do

• Develop and deliver operational performance reporting to support informed business decision-making.
• Analyze data and translate business requirements into accurate, actionable reporting solutions.
• Apply data governance standards and identify opportunities to standardize, scale, and automate reporting.
• Use available data, tools, and system capabilities to improve operational efficiency and effectiveness.
• Track and organize information, prepare status reports, and lead work efforts or simple projects.
• Collaborate with business and IT stakeholders at all organizational levels and communicate complex concepts to technical and non-technical audiences.

Requirements

• Bachelor’s degree and 3 years of experience with broad exposure to systems analysis, application development, database design and administration; alternatively, 7 years of experience with broad exposure to systems analysis, application development, and administration.
• Experience understanding Governance, Risk and Compliance concepts and processes, including policies, audits, and control metrics.
• Experience with a GRC solution.
• Experience tracking and organizing information with desktop tools for information management.
• Knowledge of corporate operations, business partner operations, compliance support, code of conduct, corporate policies and procedures, organizational responsibilities, regulatory policies, and subsidiary operations.
• Clear and concise verbal and written communication skills, including the ability to explain complex concepts to technical and non-technical audiences.
• Time-management and project-management skills, including collaboration across business and IT.
• Experience handling sensitive areas, listening and receiving feedback, leading and motivating others, and considering new ideas and approaches from auditees and project leaders.
• Ability to work independently, requiring guidance only in the most complex situations.

Nice to have

• Bachelor’s degree in Business Analytics, Data Analytics, Data Science, Statistics, Mathematics, Economics, Information Systems, Computer Science, Operations Management, or a related field.
• Progressive experience applying analytical, technical, and business domain knowledge to solve moderately complex problems with limited oversight.
• Strong proficiency in SQL, Python, or R, including independently developing, optimizing, and troubleshooting queries.
• Ability to create dynamic dashboards using Tableau and/or Power BI.
• Experience with Alteryx or UiPath for data preparation, workflow execution, and process improvement.
• Project management experience managing multiple priorities, tracking deliverables, and resolving issues in moderately complex initiatives.

Culture & Benefits

• Flex employees work from the office at least three days per week, with management discretion to modify schedules for exigent circumstances.
• Professional development plans support employee growth and career development.
• Benefits include health and wellness coverage, 401(k) savings, pension, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance, and paid holidays.
• Tuition reimbursement and other incentives are available.
• Employment may be contingent on successful drug screening in accordance with applicable law.